Name: Orchid eCommerce
Author: Orchid

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

IP PBX

Meeting Management

Online Notary

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Wallets

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Change Management

Cloud Storage

Converged Network Adapters (CNAs)

Data Deduplication

Data Science

Email Verification

Firewall Security Management

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Migration

Network Performance Monitoring

Network Traffic Analysis (NTA)

Output Management

Robotic Process Automation (RPA)

SaaS Management

System Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Marketing

Headless CMS

Marketing Automation

Screen and Video Capture

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Headless eCommerce

Sales

Operational Technology (OT) Security

Security

Aviation

Camp Management

Computer-Aided Manufacturing (CAM)

Construction Workforce Management

Last Mile Delivery

Nonprofit CRM

eDiscovery

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

BigCommerce

Shopify

Salesforce Commerce Cloud

Salesforce

WooCommerce

Automattic

Adobe Commerce

Adobe

SAP Commerce Cloud

Shopify Plus

Magento Open Source

Spryker Cloud Commerce OS

Spryker Systems, GmbH

Orchid eCommerce is an e-commerce website solution designed specifically for FFL retailers in the firearms and shooting sports industry. According to Orchid Advisors LLC, this platform caters to the needs of gun stores, firearm manufacturers, and other retail businesses in the industry. With its native POS integration, Orchid eCommerce is aimed at retailers of all sizes who are looking to create a personalized online shopping experience for their customers while efficiently managing their inventory and complying with state firearm restrictions.

## Key Features

**Member Portal**: FFL retailers can offer exclusive content, discounts, and promotions through the member portal. According to the vendor, retailers can easily manage member accounts, track purchases, and provide personalized recommendations.

**Inventory Management**: Orchid eCommerce provides robust inventory management capabilities, allowing retailers to track sales, monitor stock levels, and optimize their inventory. The vendor claims that this feature helps retailers ensure they always have the right products in stock, reducing stockouts and improving customer satisfaction.

**Email Marketing**: FFL retailers can create and send custom email campaigns using the built-in email marketing feature. According to the vendor, this helps retailers engage with their customer base, drive sales, and build brand loyalty.

**Register Events & Courses**: Orchid eCommerce allows retailers to register events and courses directly on their website. The vendor states that this feature enables retailers to attract new customers, generate additional revenue, and enhance the overall customer experience.

**Website Management**: FFL retailers can easily manage and update their website using Orchid eCommerce's user-friendly content management system (CMS). According to the vendor, this feature gives retailers full control over their online presence and ensures their website stays fresh and engaging.

**Staff Logins**: Orchid eCommerce offers staff logins, allowing retailers to create individual accounts for their employees. The vendor claims that this feature helps retailers manage their team's activities, assign responsibilities, and maintain accountability.

**Loyalty Rewards**: FFL retailers can implement a customer loyalty program using Orchid eCommerce's loyalty rewards feature. According to the vendor, this helps retailers increase customer retention, encourage repeat business, and foster long-term customer loyalty.

**Gift Card & Promo Codes**: Orchid eCommerce supports gift card and promo code functionality, enabling retailers to offer gift cards and run promotional campaigns. According to the vendor, this feature helps retailers attract new customers, boost sales, and drive customer engagement.

**State Firearm Restrictions**: Orchid eCommerce integrates with Orchid eState, providing state-level firearm restriction data. According to the vendor, the system can check the compliance of firearms sales based on ZIP code, characteristics, and UPC, helping retailers comply with complex and ever-changing firearm laws and regulations.

**Search Engine Optimization**: Orchid eCommerce includes search engine optimization (SEO) features to help FFL retailers improve their website's visibility in search engine results. The vendor claims that retailers can optimize their website's meta tags, URLs, and content to increase organic traffic, attracting more visitors and improving their online presence.

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Standard

Plus

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify Lite

Basic Shopify

Advanced Shopify

Orchid eCommerce

Snag a free copy of the Buyer's Guide to Ecommerce Platforms for tips, advice, and product info.

Need help deciding which Ecommerce Platform is best for you?

eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Orchid

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Orchid eCommerce

Overview

What is Orchid eCommerce?