Name: OrderStorm
Author: OrderStorm

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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OrderStorm, developed by Cynch (formerly known as OrderStorm), is a unified commerce solution that aims to streamline and optimize online businesses. According to the vendor, this platform seamlessly integrates into existing websites, allowing businesses of various sizes to sell a wide range of products and services. Professionals and industries such as retailers, ecommerce businesses, wholesale businesses, manufacturers, and service providers can benefit from OrderStorm's features.

**Key Features**

**Ecommerce**: According to the vendor, OrderStorm offers a seamless ecommerce solution that integrates into existing websites, enabling businesses to sell a variety of products and services, including physical products, services, downloadable products, and events, all on a single platform.

**Orders + MGMT + CRM = Easy**: According to the vendor, OrderStorm provides fully integrated CRM and order management functionalities, allowing businesses to provide excellent customer service by managing customer order details, service notes, order updates, and future actions. The platform allows for assigning requests to different departments, ensuring efficient tracking and documentation.

**Multiple Storefronts**: OrderStorm allows businesses to manage multiple ecommerce storefronts using shared data, as per the vendor. This feature enables companies to test different storefronts with the same products and have separate sites for dealer and retail sales, providing a highly targeted approach to online sales.

**Robotic Process Automation (RPA)**: According to the vendor, OrderStorm incorporates RPA technology to automate tedious tasks. Businesses can create custom rules for specific stores, such as international shipping, pricing updates, and shipping restrictions, improving efficiency and reducing manual effort.

**Order Management**: The OrderStorm platform offers extensive order management functionality, according to the vendor. Businesses can process orders according to their specific requirements, and all customer information and order history, regardless of the channel, are stored securely in one location, facilitating efficient order processing and customer service.

**Drop Shipping**: According to the vendor, OrderStorm provides a built-in and fully automated drop shipping program. Businesses can easily set up products for drop shipping from third-party suppliers, and vendors receive automated notifications of orders, simplifying the fulfillment process.

**InventoryStorm**: OrderStorm offers comprehensive inventory management capabilities, including serialized inventory tracking, license plating, lots, transfers, and various cost tracking features, according to the vendor. This feature ensures efficient management of inventory for businesses of all sizes.

**Point of Sale (POS)**: According to the vendor, OrderStorm's POS system allows businesses to seamlessly integrate online and offline sales. Whether starting an order at the cash wrap and finishing online or vice versa, the platform ensures a smooth and consistent customer experience.

**OrderStorm CRM**: OrderStorm includes a built-in CRM designed to enhance customer service and order management, according to the vendor. The CRM features a comprehensive notes screen, customer management capabilities, order workflow, work queues, and an administrative dashboard, providing a complete solution for managing customer interactions and order processes.

Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

Gold

Diamond

Platinum

500 Products

Big Cartel

OrderStorm

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eCommerce platforms enable businesses to sell products and services online, offering a comprehensive suite of tools for storefront management, payment processing, and order fulfillment. They’re equipped to provide robust analytics, seamless integrations, and scalable architecture to handle high traffic and complex operations. eCommerce solutions are critical for optimizing the customer journey and driving revenue growth. Explore user reviews and comparisons to find the best eCommerce software for your business.

eCommerce

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

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OrderStorm

Overview

What is OrderStorm?