Orion helps our firm thrive...
Use Cases and Deployment Scope
We use Orion daily in our firm. The client information is aggregated over from Schwab into the Orion platform, where we can run reports, track performance data, make trades, and process billing. It is a complex system, but the Orion help desk has been amazing in walking us through the program and how to best use it. We love using Orion.
Pros
- Performance Reporting.
- Billing prep and processing.
- Family householding.
Cons
- Report building could use improvement.
- Report finding and help is hard.
- Cleaner menu dropdown lists.
Return on Investment
- Clean performance data helps us with client update meetings.
- Speed of billing is a positive for our firm.
- Report generation in Orion is something we do daily.
Usability
Other Software Used
RightCapital, Redtail CRM, 8x8 Work, Microsoft Teams