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PacketTrap (Discontinued)

PacketTrap (Discontinued)


What is PacketTrap (Discontinued)?

PacketTrap was network monitoring software acquired by Dell but discontinued in 2013.

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What is PacketTrap (Discontinued)?

PacketTrap was network monitoring software acquired by Dell but discontinued in 2013.

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Product Details

What is PacketTrap (Discontinued)?

PacketTrap (Discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings



(1-1 of 1)
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November 30, 2017

PacketTrap MSP Review

Score 1 out of 10
Vetted Review
Verified User
It was being used to monitor network devices only. The patching features and reporting features were not in use. The primary need for this tool, was to get config backups for devices that supported it. It did really well with Cisco, Dell and Watchgaurd, but other devices like Palo Alto or Brocade, we could not get the configs to backup.
  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
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