ParaPlan

ParaPlan is a scheduling, dispatching, and reporting software designed specifically for Paratransit and Non-Emergency Medical Transportation (NEMT) agencies. It is intended to streamline operations, improve efficiency, and enhance communication for professionals in the transportation industry. According to EnGraph Software, the vendor of ParaPlan, the software offers a range of features that cater to the needs of transportation agencies, paratransit providers, NEMT providers, non-profit organizations, and government agencies of all sizes.

Key Features

Efficient scheduling: ParaPlan provides tools and a user-friendly interface to help users manage and organize their transportation services efficiently, according to the vendor.

Interactive mapping: The software includes interactive mapping features that allow users to optimize route planning and ensure efficient navigation, as claimed by the vendor.

Unparalleled support: EnGraph Software offers dedicated support to ParaPlan users, providing assistance and guidance throughout the implementation and usage of the software, according to the vendor.

Powerful reporting: ParaPlan offers robust reporting capabilities that generate comprehensive reports on ridership, operational trends, billing, and funding data, assisting agencies in making informed decisions and improving their services, as stated by the vendor.

Smart Search: According to the vendor, ParaPlan's Smart Search feature enables users to quickly find riders in the system, streamlining the intake process and reducing search time.

Comprehensive rider information: Users can access comprehensive rider information instantly, including historical snapshots, special needs, and funding sources, according to the vendor. This feature allows agencies to provide personalized and efficient services.

Intuitive route layout: ParaPlan offers an intuitive route layout with drag and drop functionality, simplifying the route planning process and potentially improving efficiency, according to the vendor.

Interactive Dispatch View: The software provides an interactive Dispatch View that allows dispatchers to monitor trip statuses and make real-time updates, enhancing communication and coordination between dispatchers and drivers, as claimed by the vendor.

Driver app: According to the vendor, ParaPlan's driver app enables drivers to perform paper-free trips, providing them with a user-friendly interface and essential trip details such as digital signature capture for proof of service and turn-by-turn directions for efficient navigation.