PayU Reviews and Ratings

Rating: 9.3 out of 10

Score

9.3 out of 10

Community insights

TrustRadius Insights for PayU are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Various Payment Methods: Users appreciate that PayU supports various payment methods, making it easier for customers to pay for products and services. Many reviewers have mentioned that the availability of multiple payment options such as credit cards, debit cards, UPI, and buy now, pay later is highly appreciated. This feature offers great flexibility to both customers and business owners in payment processing.

Seamless Integration with E-commerce Platforms: The integration options with e-commerce platforms like WooCommerce and Shopify are praised for their ease of use. Several users have stated that this seamless integration allows businesses to accept online payments seamlessly without any technical hurdles. It saves time and effort for businesses when setting up their online stores.

Quick and Seamless Transaction Processing: PayU is commended for its quick and seamless transaction processing. Numerous reviewers have highlighted how this reduces the time taken for transactions to be completed, enhancing the overall customer experience. Customers appreciate the efficiency of PayU's transaction processing system, which helps streamline their payment journey on websites or apps.

Reviews

2 Reviews

Best payment provider

Rating: 10 out of 10

Incentivized

November 9, 2022

Use Cases and Deployment Scope

We use as a payment gateway on our e-commerce website. Payu offers tons of payment options such card payments, netbanking, UPI, EMI, buy or pay later. It has been a very helpful partner in our business. They process the payment very quickly and remit the payments within 1-2 days. It has been a great experience working with them.

Pros

Multiple payment options
Easy and good UI
Quick remittance

Cons

Login options could be better for merchants
Sometimes payment page fails but that's normal

Likelihood to Recommend

Payu is extremely affordable. It is great for small businesses which are just starting out. It doesn't have a minimum orders caveat. It doesn't ask for any upfront costs or annual or monthly costs. The only cost you will ever pay is processing fee. I strongly recommend every e-commerce website must try it.

Namrata Agarwal

Managing Director in Corporate at Vishisht Lifestyle (1-10 employees)

Vetted Review

1 year of experience

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One of the Best Payment Gateways

Rating: 7 out of 10

Incentivized

March 23, 2022

Use Cases and Deployment Scope

I used PayU with WooCommerce on various sites to collect payments from my customers who want to buy my products and services from my website. PayU helped me to collect payment from my users in the easiest way and it also helped me to send the payments which was one of the best feature they have.

Pros

Collecting payment
Helps to collect payment in various currencies
The analytics are just amazing
It's easier to send payout to other as well using Payu

Cons

Their dashboard is not to amazing, I mean I have used other payment gateways and some of them have just amazing dashboard which feels great while using. PayU has also good but not great
They don't have much features
And they have Premium plans which I think they should try to remove and provide all those features to their merchants for free.
asking for additional approval while collecting payments through international cards, I didn't like it.

Likelihood to Recommend

From my point of view PayU is suited for large business only. But small business can also use PayU to collect payments from their customers but again, I think PayU is suited for large business mainly.

Bhabishya Bhatt

Web Developer in Information Technology at Onlygpl (1-10 employees)

Vetted Review

2 years of experience

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