Name: pcvisit
Price: 185 USD
Author: pcvisit Software AG

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

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pcvisit is a remote support and remote access software solution designed to assist IT professionals in providing remote assistance, conducting training sessions, and remotely accessing and managing computers and devices. It is aimed at companies of all sizes, ranging from small businesses to large enterprises, and is widely used by IT professionals and Managed Service Providers (MSPs), technical support teams, software developers and testers, as well as industries such as healthcare and financial services.

## Key Features

**Remote Support Software**: According to the vendor, pcvisit offers a complete system for secure remote support, server access, and ad hoc IT support, optimized for IT companies, helpdesk teams, and security-conscious organizations.

**Remote2Office for secure home office**: The vendor claims that pcvisit provides an innovative solution for setting up secure remote home offices, allowing easy access to work PCs from anywhere, on any device, without the need for a VPN.

**Ferndiagnose and Hardwaretest**: The vendor offers an add-on feature for remote hardware testing and diagnostics, allowing IT experts to remotely diagnose and prevent hardware issues, and providing detailed hardware reports and documentation.

**Fair pricing and value**: According to the vendor, pcvisit offers cost-effective solutions starting at 185 EUR/year, with transparent pricing and no hidden costs, along with free updates and personal support.

**Focus on IT security**: The vendor states that pcvisit is software made in Germany, with servers located in Germany, compliant with GDPR regulations, and prioritizing data privacy and security.

**Flexible plans and customization**: According to the vendor, pcvisit offers different plans to cater to the needs of IT professionals and teams, allowing for customization and integration with other tools, and providing options for additional add-ons and features.

**User-driven development**: The vendor claims that pcvisit engages users and customers in the development process through beta tests, user forums, and customer advisory boards, focusing on continuous improvement and meeting customer needs.

**Secure Remote Support**: According to the vendor, pcvisit enables secure remote support, allowing IT professionals to remotely connect to and assist clients or employees with technical issues, with a secure and encrypted connection.

**Remote Access**: The vendor states that pcvisit allows for remote access to computers and devices, enabling IT professionals to access and control them from anywhere, with full desktop access.

**File Transfer**: According to the vendor, pcvisit includes file transfer functionality, allowing users to securely transfer files between the technician's device and the remote computer, in both directions, ensuring the security of sensitive data.

Professional

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Splashtop Remote Access Performance

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Splashtop Remote Access Pro

Splashtop On-Prem

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Splashtop Remote Support SOS

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Business

Premium

Corporate

Remote Access

pcvisit

pcvisit Software AG

Remote access products allow users to operate devices through an internet connection.

Attended device access

The quality and reliability of connections to remote devices that are currently attended by an active user.

Unattended device access

The quality and reliability of connections to unattended remote devices.

Mobile device access

The quality and reliability of remote connections to end-user mobile devices.

Virtual device access

The availability, quality, and reliability of remote connections to virtual machines and devices.

Multiple-display support

The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.

Multiple concurrent sessions

More than one user can access the same remote device at the same time.

Remote support products help technicians and other experts assist end-users by connecting directly to the end-user device.

Camera sharing

The remote user and end user can share a live camera feed from their device during a session.

Session transfer

The remote user can transfer or share a remote session with another user to help troubleshoot or escalate an issue.

Remote Administration

Remote administration software is used to control a computer from a remote location.

File transfer

Securely exchange files with remote computer without having to use email or FTP.

Instant message

Ability for administrator to communicate via instant message with remote user.

Access to sleeping/powered-off computers

Remote access and troubleshooting of out-of-band computers.

Session record

Ability to record session for training purposes.

Annotations

Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

Third-party software integrations

Integration functionality with third-party or in-house systems.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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pcvisit

Overview

What is pcvisit?