Name: Peachcomm
Author: Peachcomm

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Software Repositories

Development

Online Proctoring Software

Education

Audit

Business Intelligence (BI)

Collaboration

Enterprise Generative AI

Visual Collaboration

Enterprise

Accounting

Revenue Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

AIOps

C/C++ Integrated Development Environments

Cloud Storage

Cybersecurity Consulting

Data Center Infrastructure Management

Data Quality

Data Virtualization

Desktop Management

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Hadoop-Related

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

MLOps

Managed Public Cloud Infrastructure

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Process Mining

Relational Databases

Security Awareness Training

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Consumer Ratings & Reviews

Content Management

Email Marketing

Event Registration

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Construction Accounting

Hotel Management

Library Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Scholarship Management

Telemedicine

Utilities

Vertical-Specific

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Peachcomm Business Phone Systems offer a cloud-based communication platform for businesses to connect with their customers, employees, and partners. According to the vendor, Peachcomm is designed to cater to businesses of various sizes, from small enterprises to large corporations. It is utilized by a range of professions and industries, including professional services, healthcare, financial services, retail, and hospitality.

## Key Features

**Cloud-Based Business Phone Systems**: Peachcomm provides cloud-based business phone systems that are hosted in the cloud, eliminating the need for on-premise equipment. According to the vendor, this setup offers the flexibility for employees to work from anywhere with an internet connection.

**Easy Setup and Customization**: Peachcomm's phone systems are designed to be easy to set up and customize. The vendor claims that businesses can quickly activate a single user, office, or enterprise and grant their teams instant access to cloud tools.

**Voice Calling, Messaging, and Video Conferencing**: Peachcomm offers a range of communication features, including voice calling, messaging, and video conferencing. According to the vendor, these features facilitate seamless communication across different devices.

**Call Recording**: Peachcomm's phone systems include call recording functionality. The vendor states that this feature enables businesses to record and review important conversations for training, compliance, or reference purposes.

**On Hold Messaging**: With Peachcomm, businesses can customize on hold messages to provide important information or promote their products and services. According to the vendor, this feature aims to enhance the caller's experience.

**Scalability**: Peachcomm's cloud-based phone systems are designed to be scalable, allowing businesses to easily add or remove users without the need to manage physical equipment. The vendor claims that this scalability provides flexibility for businesses as they grow and change.

**Equipment Options**: Peachcomm offers a variety of equipment options, including desk phones, conference phones, and IP phones from trusted brands. According to the vendor, these options provide high-quality audio and reliable performance.

**Business Text Messaging**: Peachcomm enables businesses to connect with their target audience through business text messaging. The vendor claims that this feature allows businesses to send and receive SMS and MMS messages, engaging with customers in a personalized and convenient way.

**Integrations with Software and CRM Systems**: Peachcomm's phone systems can integrate with various software, applications, and CRM systems. According to the vendor, these integrations streamline communication processes and improve collaboration.

**Mobile App and Web Portal Access**: Peachcomm's business text messaging feature includes mobile app and web portal access. The vendor states that this allows businesses to easily manage their text messages from anywhere.

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Plus

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Peachcomm

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What is Peachcomm?