TrustRadius: an HG Insights company

What is Pengin Open Source CRM?

Pengin Open Source is a customer relationship management (CRM) and ticket system that streamlines customer interactions and support requests. The software supports both English and Japanese languages, making it an option for global teams. Pengin Open Source offers features that help businesses manage customer relationships and support tickets. It is free to download and use, and is GPL3 licensed. The product is supported by Tobu Pengin, headquartered in Cypress, Texas, and commercial support is available if desired from the company.

Features include:
  • Docker container
  • NGINX server
  • Flask
  • SQLalchemy
  • Python
  • Jinja2
  • CSS
  • BBS / Forum
  • Ticket system
  • Product management
  • Customer manager to include corporate clients and members
  • Blog post manager
  • Calendar events system
  • User and group management
  • Logging API
  • Webhook API
  • Admin view / data table manager