Name: PHENICIA
Author: Diags

Help Desk

Web and Video Conferencing

Customer Support

Help Authoring

JavaScript Frameworks

Mind Mapping

Mobile App Development

Push Notifications

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Embedded Business Intelligence (BI)

Enterprise Generative AI

Partner Relationship Management

Enterprise

Accounting

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Content Delivery Networks (CDN)

Data Quality

Data Virtualization

Distributed Denial of Service (DDoS) Protection

Extended Detection and Response (XDR)

Fraud Detection

Identity Governance and Administration

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Databases

Scale-Out Storage

Secure Email Gateway

Smart Contracts

Tower Servers

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Appointment Scheduling

Competitive Intelligence

Content Management

Direct Mail Automation

Email Marketing

Email Testing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Virtual Event

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Antivirus

Security

Estate Planning

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Mental Health

Public Transportation

Trucking Software

Vertical-Specific

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PHENICIA is a software solution designed for workforce planning and optimization. According to the vendor, it offers a range of features and modules that can be customized to meet the specific needs of businesses of all sizes. It caters to various professions and industries, including retail (specifically the grocery and hypermarket sectors), call centers, virtual customer service centers, and distribution centers.

## Key Features

**Customizable Workforce Planning**: According to the vendor, PHENICIA provides a customizable base for workforce planning, allowing organizations to tailor the solution to their specific requirements. Additional modules can be added to extend functionality based on business needs.

**Optimized Personnel Schedules**: The vendor claims that PHENICIA generates optimized personnel schedules, taking into account defined parameters to ensure optimal coverage of needs. It also offers the flexibility to modulate (annualize) schedules and adapt them to potential carpooling needs.

**Predicted Flows and Workload**: According to the vendor, PHENICIA generates predicted personnel requirements based on daily statistics retrieved through the cash register hub. It utilizes historical activity data to produce a day-by-day and hourly load forecast, using the Erlang C approach.

**Resource Sizing**: The vendor states that PHENICIA helps determine the necessary workforce to cover defined needs based on contract type (full-time or part-time). This feature is particularly useful for starting new activities or evolving existing ones.

**Detachments and Meetings Management**: According to the vendor, PHENICIA efficiently manages exceptional assignments for hosts and hostesses, integrating these unavailability factors into optimization or post-optimization positioning.

**Breaks Management**: The vendor claims that PHENICIA calculates the optimal distribution of planned breaks for scheduled personnel based on established rules, ensuring efficient use of resources.

**Post Assignment Optimization**: According to the vendor, PHENICIA optimizes the assignment of positions to personnel, providing cashiers with information about their physical position during activity. This feature addresses typical cashier layout needs such as opening/closing, prioritization, and limited item counts.

**DRIVE (Click and Collect) Optimization**: The vendor states that PHENICIA optimizes resources for personnel managing DRIVE services, transforming a volume of hours into workforce based on a specific distribution model.

**Database Management**: According to the vendor, PHENICIA provides archiving of flows and inactive personnel files, as well as managing personnel functions within the establishment. It also adds a new function to the WEB module, serving as an exchange platform for schedules.

**Personnel Management and Control**: The vendor claims that PHENICIA presents a new format for absences and tracks vacation allocations. It provides monthly analysis of absenteeism and turnover rates, offering insights for effective personnel management.

BigChange in Leeds offers a paperless software solution to plan, manage, schedule and track a mobile workforce. All plans include real–time tracking via mobile phone or plug-in OBD, timesheets, driver behavior tracking, messaging as well as health and safety alerts, and on higher tier plans the ability to plan, schedule and dispatch a workforce.

JourneyWatch

JobWatch

JobWatch Plus

BigChange

TeamWise is an HRMS and Payroll Management Software that performs HR functions in a single platform. The product comprises of comprehensive features that include: Leave and Attendance Management, Payroll Management, Talent Management, Performance Management, Time Tracking, Grievance Handling, and Recruitment Management.

Basic

Standard

Advanced

Professional

TeamWise

PHENICIA

Workforce Management is concerned with scheduling and tracking the workforce. This is particularly important for organizations with shift workers and includes applications to track time and attendance, monitor compliance with labor laws, and sometimes includes payroll functionality.

Diags

Workforce Management Software Features

Workforce Managment software features aid in helping business manage employees and their welfare.

Time and Attendance Tracking

Tracks employees' work hours, breaks, and attendance to ensure accurate payroll processing and compliance with labor regulations.

Scheduling and Shift Management

Allows managers to create, assign, and modify employee schedules, taking into account factors like availability, skillsets, and workload.

Payroll and Attendance Integration

Integrates with payroll systems to streamline the transfer of attendance data for efficient and error-free payroll processing.

Leave Management

Enables employees to request time off, sick leave, or other types of leave, and allows managers to approve or deny these requests.

Workforce Reporting and Analytics

Generates reports on employee attendance, overtime, labor costs, and other workforce data to inform decision-making and optimize operations.

Workforce Compliance Monitoring

Monitors and ensures compliance with labor laws, union agreements, and company policies regarding work hours, breaks, and overtime.

Mobile Accessibility

Provides employees and managers with mobile apps or web portals to access workforce management functions remotely and on-the-go.

Task Assignment and Tracking

Assigns tasks to employees, tracks task progress, and monitors task completion to streamline workflow and improve productivity.

Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed

Staffing Forecasting and Resource Planning

Utilizes historical data and trends to forecast workforce needs, allocate resources efficiently, and adjust staffing levels as needed.

Shift Swapping and Time-Off Requests

Allows employees to request shift swaps with colleagues or submit time-off requests, with managers approving changes as necessary to accommodate schedule flexibility.

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PHENICIA

Overview

What is PHENICIA?