Name: pimentaCHAT
Price: 9.99 USD
Author: pimentaGROUP

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

WebOps

Development

Business Intelligence (BI)

Collaboration

Visual Collaboration

VoIP

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

API Management

App Development

Browser

Cloud Storage

Component Content Management

Data Observability

Enterprise Architecture Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

MLOps

Network Access Control (NAC)

Network Performance Monitoring

Remote Support

Requirements Management

Security Awareness Training

Session Border Controllers

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Content Marketing

Digital Signage

Direct Mail Automation

Email Management

Email Marketing

Event Registration

Marketing Automation

Marketing Resource Management

Online Reputation Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Business Caller ID

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Data Loss Prevention

Insider Risk Management

Security

Commercial Drone

Construction Accounting

HIPAA Compliance

Multiple Listing Service (MLS)

Smart Cities

Utilities

Vertical-Specific

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pimentaCHAT is a unified collaboration and communication (UCC) tool offered by pimentaGROUP. According to the vendor, this software solution aims to streamline communication and enhance teamwork for companies, universities, associations, and churches. It is designed to cater to a wide range of professions and industries, including corporate businesses, educational institutions, non-profit organizations, and religious organizations. With its comprehensive features and user-friendly interface, pimentaCHAT is positioned as a solution for organizations of any size seeking to improve collaboration and connectivity.

## Key Features

**Massive e-mail reduction**: According to the vendor, pimentaCHAT offers channels and private groups that can reduce the reliance on email for team communication. The @username feature ensures immediate notification for relevant participants, while the @all feature allows for important announcements to reach all members of a group. The full chat history feature enables participants to join and leave conversations at any time.

**Team Chat**: The vendor states that pimentaCHAT provides a platform for effective communication and collaboration through Team Chat. Users can seamlessly switch to pimentaLIVE for video or audio calls with screen sharing, facilitating more efficient teamwork. Real-time discussion and file sharing capabilities are also available.

**INTELLIGENCE AND SPEED IN PROCESSES**: According to the vendor, pimentaCHAT offers customization options to tailor the platform to specific requirements. It also provides solutions for integrating with platforms like SAP, Salesforce, and individual CRMs. The vendor highlights the pimentaMARKTPLACE as a resource for discovering and adding new features to enhance collaboration.

**Easy migration path**: The vendor claims that pimentaCHAT offers a seamless migration process for existing communication data, prioritizing secure conversations. The platform provides a safe workspace with username restrictions, admin transparency, and additional controls.

**MADE TO MAKE IT EASIER FOR YOUR EMPLOYEES AND CUSTOMERS**: The vendor states that pimentaCHAT offers a range of features, including free audio and video conferencing, screen sharing, file sharing, and LiveChat. Security measures such as LDAP Group Sync, two-factor authentication (2FA), end-to-end encryption, SSO, and OAuth providers are available. The platform allows for unlimited users, channels, searches, messages, guests, and file uploads.

**pimentaLIVE**: According to the vendor, pimentaLIVE enables video calls with teams and customers, featuring high-definition audio with Opus codec and encryption for enhanced security. Users can invite participants via link, utilize an extra chat for the call, and protect rooms with locks.

**LiveChat**: The vendor claims that pimentaCHAT offers the ability to add real-time chat widgets to websites or mobile apps, improving team chat and providing high-quality customer service. The vendor suggests that this feature can replace other systems, saving time and money.

**Real-time translation**: According to the vendor, pimentaCHAT automatically translates messages in real-time between users. The user interface is available in over 50 languages.

**Endless Customization**: The vendor states that pimentaCHAT allows users to customize the platform's look and feel by adding or removing features. It also offers integrations, plugins, themes, and powerful APIs and data importers for seamless migration.

Basic

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pimentaCHAT

Collaboration platforms applications are software tools that adds broad social networking capabilities to work processes. Collaboration tools differ from community platforms in that they are focused on making internal teams more productive by enabling document sharing, workflow, social collaboration, etc.

pimentaGROUP

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

File tracking

Tracks the location of a file, as well as who has opened or changed it and when.

Tagging

Users can organize related materials such as files, discussions, and tasks by attaching metadata tags.

Search

Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

Integrates with other Project Management Tools

Collaboration tool integrates with other project management software

Visual planning tools

Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Chat

Instant messaging tool allows users to communicate with select other users in real-time threads.

Status updates and activity feed

Users can view and post to a running record of current activities and statuses, akin to major social media platforms.

Notifications

Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

Comments and feedback

Users can respond to activities and projects by posting comments to the item. This may also include the capability to “like” or vote on items.

Discussions

Users can join groups or message boards for forum-style collaboration.

User directory and online status

Users can see a catalog of the other users in their network, including whether those collaborators are online.

Sharing and privacy

Users can share links and documents with their networks via chat, status updates, or discussions, but sharing of sensitive material and/or sharing outside the network is appropriately restricted.

Surveys

Users can create and participate in surveys to get input from other collaborators.

Internal knowledgebase

Users can author or access “How-to” help and reference tips about internal processes.

Integrates with Skype

Integrates with Skype for video conferencing.

Integrates with GoToMeeting

Integrates with GoToMeeting for web conferencing.

Integrates with Gmail and Google Hangouts

Integrates with Gmail and Google Hangouts.

Integrates with Outlook

Integrates with Microsoft Outlook to tie in email threads.

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Versioning

Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

Document files

Supports document file types, such as .doc, .docx, PDF, and plain text among others.

Image files

Supports image file types, such as .png and .jpeg

Video files

Audio files

Supports audio file types, such as .mp3, .mp4, and .wav

Document collaboration

Users can edit files and attach comments to files.

Shared folders

Users can create shared folders and invite other users or groups to collaborate by accessing or uploading files.

Access control

Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

Advanced security features

Includes advanced security features such as file encryption or remote data wipe.

Integrates with Google Drive

Integrates with Google's cloud storage platform, Google Drive.

Integrates with SharePoint

Device sync

Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

Web interface

A web interface, so that users can access files without installing anything.

File change notifications

Users receive notifications when files are changed by others.

Simultaneous editing

Multiple users (with editing access) can edit a file simultaneously.

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pimentaCHAT

Overview

What is pimentaCHAT?