Name: PiPcall
Author: Assuract

Customer Training

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Batch Management Software

Cross-Browser Testing

Functional Testing

Mobile App Development

PHP Frameworks

Product Analytics

Virtual Reality

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Enterprise

Accounting

Crypto Tax

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Consulting and Advisory Services

DevOps

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Mobile Identity

Network Performance Monitoring

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Product Configuration

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Secure Service Edge (SSE)

Security

Church Management

Construction Workforce Management

Financial Services CRM

Fleet Management

Geographic Information

Intelligent Document Processing

Internet of Medical Things

Vertical-Specific

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PiPcall is a unified telecoms solution that, according to the vendor, provides consistency and high-quality calls in any location on any device. It is designed to cater to the needs of business professionals, sales teams, customer service representatives, remote workers, and small and medium-sized enterprises (SMEs). PiPcall offers a range of features that, according to the vendor, allow for customized call management. These features include the ability to set personalized greetings for incoming calls, create call routing rules, easily manage users, and access call recordings.

## Key Features

**Flexibility**: According to the vendor, PiPcall offers a collection of features that can be customized to suit the needs of businesses. Users can set personalized greetings for incoming calls, create call routing rules, manage users easily, and access call recordings.

**Connected**: The vendor claims that PiPcall enables businesses to have a more agile and interconnected workforce at a lower cost. Staff can make work calls on their preferred devices from anywhere, and the solution allows for easy scalability without being tied to long-term contracts. The PiPcall mobile app is said to ensure high-quality calls over the mobile voice network.

**BYOD**: PiPcall is touted as the first mobile app optimized for Bring Your Own Device (BYOD). According to the vendor, it provides complete separation of business calls, contacts, and records from personal apps. Users can make app calls at no charge to their personal call plan, and the app is claimed to have no access to personal calls or data. The vendor also states that calls made through the app are routed over a dedicated mobile voice network, ensuring quality calls even when users are on the go.

**Desktop app**: PiPcall offers a powerful desktop Unified Communications application that, according to the vendor, tightly integrates with the mobile app and desk phone. This includes features such as a softphone, messaging, conferencing, CRM integration, and call transfer.

**Desk phone**: PiPcall integrates with a range of handsets, including Yealink and Polycom handsets. The vendor also claims that it allows for the integration of existing handsets.

**Virtual setup**: According to the vendor, PiPcall offers a range of features that cater to businesses with remote teams, making it a comprehensive solution for virtual setups.

**Phone system**: PiPcall provides a flexible cloud-based business phone system that, according to the vendor, supports a wide range of communication needs.

**Virtual phone number**: Businesses can obtain a virtual phone number for their operations, according to the vendor.

**Unlimited calls to UK landlines & mobiles**: PiPcall, according to the vendor, offers unlimited calls to UK landlines and mobiles.

**SMS functionality**: PiPcall includes SMS functionality, according to the vendor, to enhance communication capabilities.

Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Assuract

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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PiPcall

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What is PiPcall?