Name: PizzaCloud
Author: PizzaCloud

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Text Editors

Development

Alumni Management

Education

Association Management

Business Intelligence (BI)

Calibration Management

Collaboration

Digital Rights Management (DRM)

File Sync

Objectives and Key Results (OKR)

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Asset Tokenization

Blockchain Analysis

Cloud Storage

Data Center Backup

Fraud Detection

Graph Database

Infrastructure-as-a-Service

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Network Performance Monitoring

Network Traffic Analysis (NTA)

Robotic Process Automation (RPA)

Runtime Application Self-Protection

SQL Server Performance Monitoring

Telecom Expense Management (TEM)

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Conversion Rate Optimization

Customer Advocacy

Customer Loyalty Program

Email Marketing

Employee Advocacy

Location Intelligence

Marketing Automation

Personalization Engines

Presentation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Camp Management

Card Management

Healthcare Learning Management

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Tour Operator

Warranty Management

Vertical-Specific

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PizzaCloud is a phone solution and internet backup service specifically designed for pizza restaurants. According to the vendor, it caters to businesses of all sizes in the food service industry, including small startups and large chains. PizzaCloud aims to streamline phone ordering processes, increase revenue, and ensure uninterrupted operations.

## Key Features

**IP Phone System**: PizzaCloud offers a customized phone system tailored specifically for pizza restaurants. According to the vendor, it provides features such as upsell messages, call queuing, call recording, and more to improve call handling and potentially increase revenue.

**Cellular Backup**: When the internet connection goes down, PizzaCloud's cellular backup is designed to provide extra protection. According to the vendor, it ensures that phones, web ordering systems, and credit card processing continue to run smoothly by seamlessly switching over to cellular backup within seconds.

**Call Center Support**: PizzaCloud integrates with in-house or outsourced call centers, potentially enhancing customer service, average ticket, and employee productivity. The vendor claims that detailed reports and call recording facilitate smooth call center operations, leading to improved overall efficiency.

**A.I. Order Taking**: PizzaCloud's virtual call center integrates with the restaurant's POS system, acting as a digital assistant that greets customers and takes orders. According to the vendor, it encourages callers to order online, potentially increasing revenue and streamlining the ordering process.

**Mobile Message Service**: PizzaCloud allows restaurants to take advantage of text messaging capabilities from and to their store phone number. According to the vendor, this feature enables effective marketing campaigns with high open rates and improves customer communication through inbound messaging and delivery notifications.

Lingo is a telephony and VoIP software solution from Lingo.

Small Team

Standard

Plus

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Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

Mobile

Premium

Advanced

Vonage Business Communications

PizzaCloud

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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What is PizzaCloud?