Name: PointOS Professional
Author: PointOS

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

AI Development

Image Recognition

Version Control

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Workflow

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Network Adapters (CNAs)

Custom Software Development Services

Data Integration

Data Privacy Management

Database Load Balancing

Density-Optimized Servers

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Migration

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

NoSQL Databases

Privileged Access Management

Release Management

Server Management

Tape Storage

Time Series Databases

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Experience Management

Customer Journey Mapping

Digital Experience Intelligence

Digital Rewards

Email Marketing

Marketing Automation

Mobile Advertising

Press Release Management

Product Information Management (PIM)

Product Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Headless eCommerce

eCommerce Analytics

Sales

Animation

Computer-Aided Design (CAD)

Construction Workforce Management

Loan Servicing

Patient Engagement

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

RetailEdge

High Meadow Business Solutions

Square POS

Block, Inc (Square)

PayPal Zettle

PayPal

Clover

Fiserv

Lightspeed Retail

Lightspeed

Revel Systems

QuickBooksPOS

Intuit

Opayo by Elavon

Elavon Inc.

ShopKeep

Criti Spectrum POS, a discontinued product

Creative IT India Pvt Ltd, a defunct company

### Inventory Management
Users have reported a myriad of issues with PointOS Professional's inventory management system, ranging from inaccuracies in tracking liquor sales to discrepancies in remaining supplies. The system's inefficiencies have led to frustration and confusion among users, with some expressing disbelief at the nonsensical calculations generated after years of use. Despite the promised features of inventory tracking and supply management, the reality for many users has been a cumbersome and error-prone experience, ultimately leading to a sense of disillusionment and a reluctance to engage with the system's inventory functions.

### Technical Issues and Troubleshooting
Users consistently express frustration with PointOS Professional's technical issues and troubleshooting capabilities. The reviews highlight recurring problems such as frequent system freezes, the need for multiple daily restarts, and unreliable connections to databases. Customers report encountering issues with software glitches, slow performance, and difficulties in resolving technical problems efficiently. Despite the potential for enhanced operational efficiency, the prevailing sentiment suggests that the software's technical issues and troubleshooting aspects fall short of user expectations, leading to significant disruptions in daily business operations.

### Customer Support Quality
User consensus seems to be that customer support quality is a weak point of PointOS Professional. Reviewers consistently express frustration with the lack of responsiveness, effectiveness, and reliability of the customer support team. Users report difficulties in reaching support staff, unresolved technical issues, and a sense of being left to navigate problems on their own. The recurring theme across multiple reviews is the significant impact poor customer support has on the overall user experience and operational efficiency.

PointOS Professional provides restaurant and bar owners with a range of features such as inventory and sales tracking, allowing them to monitor all aspects of their business from one platform. Despite some users' negative experiences with the software's non-functional nature, others have found PointOS to be satisfactory for their needs. With features such as table management, employee management, and reporting capabilities, PointOS solves business problems related to managing restaurant operations.

Users have praised PointOS for its solid performance and ease of use. In particular, some have found it to be a good value for the price they paid. PointOS has proven to be a reliable tool in the day-to-day operation of restaurants and bars. And while some users have reported issues with slow performance or the lack of necessary features and functionalities, these complaints are offset by its main benefit; providing real-time insights about inventory stock levels and keeping track of sales data. All in all, PointOS Professional presents itself as a useful solution for small businesses looking to efficiently manage their daily tasks.

Customizable software: Many users have praised the software's customization options, with several stating that it is one of the system's strongest points. Customers appreciate being able to modify and personalize PointOS Professional according to their needs.

Excellent customer service: Numerous reviewers have commended PointOS Professional for its outstanding customer service. Users report helpful and friendly support staff who provide top-notch assistance when needed.

Easy-to-use interface: The majority of users agree that PointOS Professional is easy to use due to its simple design, straightforward setup process, and intuitive interface. Several reviewers have mentioned how quickly new employees can learn how to operate the software thanks to its user-friendly nature.

Outdated Interface: Several users have stated that the PointOS Professional interface is outdated and sluggish, making it difficult to navigate. Some reviewers also felt that remote reporting outages were frequent with this software.

Unreliable Customer Support: Many users have reported poor customer support from PointOS Professional's team. Reviewers mentioned that support staff at night was not helpful or knowledgeable about the system. Additionally, technical help was often inadequate or non-productive.

Frequent Glitches and Bugs: Numerous users had issues with glitches, anomalies, malfunctions, and bugs in the software. These resulted in a loss of revenue for some customers and upset guests. The updates frequently caused new problems without fixing any previous ones, which left several reviewers frustrated with PointOS Professional's services.

PointOS Professional is designed to provide bar, club, and restaurant owners with all the right tools like integrated credit card system, inventory tracking, full reporting, customizable playlists, a photo recognition application.

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify Lite

Basic Shopify

Shopify

Advanced Shopify

Shopify Plus

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Square Point of Sale

Each Transaction

Square Reader for magstripe

Square Reader for contactless and chip

Square Stand for contactless and chip

Square Terminal

Square Register

PointOS Professional

The Point of Sale (POS) is simply the place where a retail transaction takes place--it's the hardware and software used to physically accept payments and record transactions.

Point of Sale

PointOS To QuickBooks

PointOS Professional POS System Demo

PointOS

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Point of Sale Systems

PointOS Professional

Overview

What is PointOS Professional?