Pointzi

Pointzi is a user engagement and onboarding platform designed to enhance user satisfaction, boost engagement, and increase retention for both mobile and web app developers. It caters to small to large-sized companies across various industries and is utilized by professionals such as product managers, UX/UI designers, customer success managers, mobile app developers, and web app developers.

Key Features

Personalized Onboarding: According to the vendor, Pointzi offers personalized onboarding experiences for mobile and web apps, aiming to help users understand and fully utilize apps through intuitive onboarding tours, potentially driving higher engagement and retention.

Feature Announcements: The vendor claims that app developers can maximize usage and retention with in-app feature announcements that can be customized and targeted to specific user segments. These feature announcements are said to help users discover new features and enhance their overall app experience.

Contextual Tooltips: According to the vendor, Pointzi provides contextual tooltips that offer help and guidance within the app, triggered based on user engagement, behavior, or custom tags. These tooltips are intended to help users understand specific features or actions, potentially improving user satisfaction and engagement.

User Feedback Surveys: Pointzi enables in-app user feedback surveys, as stated by the vendor, to gather insights and feedback from users. These surveys can be targeted and triggered at specific points in the user journey, aiming to help identify user pain points, gather feedback on app features, and improve user satisfaction.

User and App Analytics: The vendor claims that Pointzi provides comprehensive user and app analytics, allowing developers to track user engagement, measure user actions, track user goals, and analyze user behavior. These analytics are said to help identify areas for improvement and make data-driven product decisions.