Name: Polygon
Author: Redcat

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

School Management

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Enterprise Search

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Research

Financial Risk Management

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employer of Record (EOR)

HR Management

International Payroll

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Density-Optimized Servers

Fraud Detection

Hosted Virtual Desktop

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Metadata Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Test Management

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Awards Management

Car Rental

Construction Accounting

Legal Research

Retail Execution

Vertical-Specific

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Polygon is a hospitality IT platform developed by Redcat Pty Ltd. According to the vendor, it is designed to assist cafes, restaurants, QSRs (Quick Service Restaurants), and multi-site franchises in managing their operations and providing a positive customer experience. The suite of services offered includes POS (Point of Sale), loyalty programs, online ordering, delivery management, kitchen management, and integrations with accounting and rostering systems. Polygon is aimed at businesses of all sizes within the hospitality industry, including fast casual restaurants, QSRs, restaurant groups, and cafe groups. It is utilized by various professionals in the food and beverage industry, such as restaurant owners and managers, cafe owners and managers, QSR owners and managers, and food service managers.

## Key Features

**Online Web and App Ordering**: According to the vendor, Polygon allows businesses to reach customers at home through branded web and app ordering. It offers easy setup into existing Redcat POS, rapid integration, and secure online payment options.

**Table Ordering with QR Codes**: Polygon provides a table ordering feature that enables customers to conveniently order and pay from their table through a mobile-friendly ordering website. Customers can scan a QR code and enter the table number to place their order, which is then sent directly to the kitchen for production.

**Self-Service Kiosks**: Polygon offers self-ordering kiosks as a means to supplement POS terminals and improve service efficiency. These kiosks can be configured to fit different locations and accept various payment types, including Eftpos, member loyalty points, or pre-loaded loyalty cash.

**Order Now and Pay Later via QR Code**: According to the vendor, Polygon allows customers to keep their table tab open and pay later. By scanning a QR code, customers can view the menu, place orders, and settle the bill at a later time, providing flexibility and convenience.

**Multiple Brands, Virtual Brands & Dark Kitchen POS Solutions**: Polygon provides central management of virtual and physical brands from a single portal. It allows businesses to control delivery partners, kitchen management, menus, and reporting, while automating orders into one kitchen management system. The vendor also claims that Polygon offers consolidated sales and inventory reporting across all brands.

**Delivery Partner Integration**: Polygon integrates with popular delivery providers such as Uber Eats, Google, DoorDash, and Menulog. According to the vendor, this integration reduces costs, eliminates errors, updates menus automatically, and streamlines order management and reconciliation processes.

**Drive Thru Integration**: Polygon offers a drive-thru solution that aims to increase revenue streams and enhance the customer experience. The Customer Order Display (COD) shows the order as it is entered, and the POS integration allows order information to be displayed externally for customers, improving order accuracy and efficiency in drive-thru operations.

**Catering Integration with Polygon POS**: According to the vendor, Polygon streamlines catering order management and reporting processes. Customers can conveniently enter online catering orders for future collection and make payment at the time of ordering, eliminating the need for invoicing.

**Low-Cost Delivery & Ordering Food through Google**: Polygon provides low-cost delivery options integrated with DoorDash Drive and Uber Direct. Customers can order directly from Google Search or Google Maps, including online ordering through their website with no additional hardware required. The vendor claims that this feature improves margins and offers a seamless customer experience.

**Delivery Solutions**: Polygon offers fully-integrated delivery solutions for restaurants, cafes, and franchises. According to the vendor, this feature reduces costs, improves efficiency, and opens up new revenue streams by providing a seamless customer experience from order placement to delivery.

Essentials

Plus

Quote-Based

The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.

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Polygon

Restaurant Management Software assists restaurant owners and managers with automation of administrative tasks, workforce management & scheduling, inventory tracking & control, orders, and payroll. More often than not, they include an integrated POS (or a tight integration with a point of sale system offered by a partner vendor).

Beyond these relatively straightforward functions a restaurant management platform might distinguish itself by providing advanced and interpretable analytics and revenue tracking, an attractive and functional mobile app, and support for ecommerce with online orders and delivery support and tracking.

Restaurant Management

Redcat

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Polygon

Overview

What is Polygon?