TrustRadius Insights for PostUp are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Learn: Several users have found the product to be set up in a way that has made it very easy for them to learn how to use. They appreciate the intuitive design and user-friendly interface, which allowed them to quickly grasp the functionalities without much effort.
Comprehensive Features: Many reviewers have mentioned that the features provided by the product cover everything they could even imagine for their specific use case. They are impressed with the wide range of capabilities and options available, making it a versatile solution that meets their diverse needs.
Responsive Help Desk: Users have expressed their satisfaction with the responsiveness of the help desk. They have reported that their queries or issues were promptly addressed by knowledgeable and helpful support staff, ensuring a smooth experience and timely resolution of any concerns.
We use PostUp to build and schedule eblasts that will be sent to our subscribers. It is used by department. Mostly marketing and news production are the ones using it. It makes things very easy to schedule and setup, which makes our lives a whole lot easier.
Pros
It is set up in a way that is very easy to learn how to use.
The features cover everything I can even imagine for what I am using it for.
Their help desk is very responsive.
Cons
There was a recent update they did that was sort of hard to get adjusted to, things weren't in the same spot as normal and it was sort of difficult learning where things were located now.
It only shows you 7 mailings at a time by default, it would be nice to be able to change the default setting to whatever is preferred.
In the "server" I wish there was a way to filter by department, not just by users.
Likelihood to Recommend
For what we are using the service for, it accomplishes everything that we need. We use it across a couple departments and it is very easy to keep track of everything scheduled so there is no confusion. We started using it at the beginning of the year and it's become very simple to navigate, which is great. That makes it much easier for me to train people how to use it.