Name: PracticeSuite
Author: PracticeSuite

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Customer Support

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PHP Frameworks

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Virtual Reality

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Enterprise

Accounting

Crypto Tax

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

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Human Resources

3D Printing

Cloud Storage

Consulting and Advisory Services

DevOps

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Mobile Identity

Network Performance Monitoring

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

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Survey & Forms Building

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Marketing

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Professional Services

Customer Relationship Management (CRM)

Lead Generation

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Geographic Information

Intelligent Document Processing

Internet of Medical Things

Vertical-Specific

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PracticeSuite is a practice management software that aids in managing patient information, appointments, and billing services. Users have found that the system is easy to use, with great reports and ease of scheduling, making it ideal for non-profit healthcare agencies. The software has proven to be particularly useful during COVID-19 for telemedicine and patient engagement services that are easily connected to billing services. 

One of the key business problems solved by PracticeSuite is aiding in the collection of billing and tracking of new and established patients, making it easy to follow-up on patient billing using both UB04S and CMS1500 for billing. Additionally, the system allows users to upload documents under a specific patient's file, aiding in keeping patient files secure and tracking client progress. Furthermore, Practice Suite works with Clearing House Relay Health to electronically process sending and receiving billing statements, which makes the process more efficient. 

While some users have reported counter-intuitiveness with constant crashes, glitches, and errors, others praise the system's user-friendliness. The software's customer service has been described as amazing when needed, but non-existent when not. Overall, PracticeSuite is an invaluable tool for practitioners looking to streamline their billing process while keeping track of patient data effectively.

Easy-to-use interface: Multiple reviewers have noted that PracticeSuite has an intuitive and straightforward interface, which makes it easy to complete tasks efficiently. Users appreciate the simplicity of navigating through the software, reducing the time needed for training new employees.

Cloud-based access: Many users admire PracticeSuite's cloud-based feature, allowing them to access it from anywhere at any time. This allows for flexibility in scheduling appointments, as well as making changes or adding notes on-the-go without being confined to an office setting.

Helpful customer support: Several reviewers were impressed with PracticeSuite's customer support team and found them proficient and easy to communicate with. The support staff was always available to assist with any problems, providing quick solutions and helpful tips.

Confusing User Interface: Some users have found PracticeSuite's user interface to be confusing and not intuitive, making day-to-day tasks difficult. Multiple reviewers stated that there are too many steps required for basic functions such as customizing patient reminders and forms.

Steep Learning Curve: Several users have found PracticeSuite challenging to learn and not as user-friendly compared to other software. Many reviewers mentioned that the software's user-friendliness could be improved, and some would like to see certain tabs or sections removed.

Unreliable Software: A number of users experienced issues with PracticeSuite not delivering on promised features and found it to be unreliable. Additionally, some users encountered problems with the software freezing or automatically logging them out after a period of inactivity.

PracticeSuite is a full medical practice management and billing software that helps manage front office efficiency, revenue collection, and regulatory compliance. With support for 61 specialties, PracticeSuite assists Medical Billers, RCM Companies, Physicians, and Office Managers in managing claim errors and denials with money-saving revenue cycle management tools. The software boasts patient registration, scheduling, insurance billing, payment processing alongside financial productivity dashboards to provide insight into KPIs. 

With PracticeSuite's cloud-based design providing the flexibility to access electronic health records through desktop, laptop or tablet devices securely. Patients can submit appointment requests via the patient portal and download forms before their visit; they can also check-in quickly at self-check-in kiosks upon arrival. Embedded payment solutions allow patients to pay co-pays while secure HIPAA-compliant encrypted communications allow users to communicate safely through chat messaging/email/file sharing capabilities with collaboration-suite features included in the package.

PracticeSuite, headquartered in Newark, CA, offers what they describe as an end-to-end SaaS medical billing, revenue cycle management, CRM, and electronic health records software, with a practice portal.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

PracticeSuite

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

PracticeSuite Short Telehealth Demo

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

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Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

Templates

The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

PracticeSuite

Overview

What is PracticeSuite?