Name: Process Management Platform
Price: 111111 USD
Author: SMTX

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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The SMTX Process Management Platform is a solution designed to optimize and automate various business processes. According to the vendor, it offers a no-code solution that is user-friendly and quick to implement, making it suitable for businesses of all sizes. This platform caters to professionals and industries such as IT Service Management, Human Resources, Business Process Management, Service Delivery Management, and Workflow Automation.

## Key Features

**Automations**: According to the vendor, the SMTX Process Management Platform enables the automation of work processes, ensuring efficient task completion. It offers a no-code solution, allowing for quick implementation through online request forms and manual ticket creation.

**Approvals**: The platform provides approvals functionality, allowing integration with identity management tools, SAP, IT Service Management, and HR solutions. Users can define approval workflows and set up triggers to streamline the approval process and ensure efficient request processing.

**Integrations**: The platform seamlessly integrates with various systems, enabling users to connect the SMTX ticketing solution to any system within their network. According to the vendor, common technologies like SOAP, REST, and XML facilitate data exchange and synchronization, enhancing overall process efficiency.

**Automated Word document generation**: The SMTX Process Management Platform offers workflow-based MS Word document generation, automating the creation of standard documents. Users can collect information from different systems or teams and combine it into a single MS Word or PDF document, using their preferred layout. According to the vendor, this feature saves time and ensures consistency in document generation.

**Mobile app**: The platform provides a mobile app for accessing running requests, performing approval actions, and creating new requests on the go. According to the vendor, users can stay connected and manage tasks even when away from their desks, enhancing productivity and enabling timely responses.

**E-mail to ticket conversion**: Users can convert incoming emails into tickets by simply dragging and dropping them into a designated subfolder in their mailbox. According to the vendor, this feature eliminates manual ticket creation, ensuring all incoming emails are captured and processed as tickets. It streamlines communication and ensures proper tracking and addressing of requests.

**Security**: The platform offers robust security features, including encryption for storing sensitive information in the database. User roles can be defined to control access, ensuring only authorized individuals can view and modify data. According to the vendor, this feature maintains data confidentiality and integrity, providing a secure environment for business processes.

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What is Process Management Platform?