Get a lot more done than just project management through Prosoft Solutions
Pros
- requirement gathering - automated way of capturing similar requirements
- training of newly onboarded members
- support for quick account setup
- product configuration
Cons
- Prosoft solution needs to add pictorial representation for workflows
- There needs to be the view of time estimates within which requirements can be attained to make them truly SMART goals
- for support and training, there needs to be a place where the details of the point of contact can be highlighted for quick connections and resolutions
Alternatives Considered
ServiceNow Customer Service Management and ServiceNow DevOps