- requirement gathering - automated way of capturing similar requirements
- training of newly onboarded members
- support for quick account setup
- product configuration
- Prosoft solution needs to add pictorial representation for workflows
- There needs to be the view of time estimates within which requirements can be attained to make them truly SMART goals
- for support and training, there needs to be a place where the details of the point of contact can be highlighted for quick connections and resolutions
It is very well suited for minimal human interaction while gathering requirements as certain fields are pre-populated while capturing the requirements. There is an easy import feature to add requirements to the system. Training for the users isn't a complicated process. Integration with other collaboration tools needs to be made more easier and robust like that with Sales Force or Slack or Microsoft Teams.