Name: IConnect247 by Provana
Author: Provana

Customer Identity and Access Management (CIAM)

Help Desk

Web and Video Conferencing

Customer Support

Classroom Management

Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

Contract Management

Data Extraction

Risk Management

VoIP

Workspace Planning

Enterprise

Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Collaboration

Data Masking

Desktop Outsourcing

Fraud Detection

Hyper-Converged Infrastructure

IT Asset Disposal

Integration Platform as a Service (iPaaS)

License Management

Log Management

MLOps

Managed IT Service

Network Monitoring

Network Performance Monitoring

Packet Analyzer

Password Management System

Release Management

Remote Support

Secret Managers

Software Distribution

Threat Intelligence

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audience Intelligence

Content Management

Creative Collaboration

Domain Registration Services

Email Marketing

Gamification

Heatmap and Session Recording

Marketing Automation

Social Media Management

Social Media Monitoring

Survey & Forms Building

Swag Management

Video Marketing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Architecture

Debt Collection

Public Sector Software

Real Estate

Vertical-Specific

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IConnect247 is a debt repayment and customer service app, from Provana. From setting up payments and exchanging documents to live chat and push alerts, IConnect247® streamlines the collection process to enhance the customer experience. Users can connect with customers while providing a self-service option that increases payments and reduces costs.

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IConnect247 by Provana

Debt Collection Software, also called Accounts Receivable Management (ARM) software, supports the needs of agencies and lenders by providing business process automation, compliance assurance, and other features essential to orderly and effective collections efforts.

<table><tbody><tr><td><b><i>Provana</i></b>
  offers cutting-edge technology platforms and a large global workforce with
  depth and breadth of experience across the collection life cycle. Provana
  delivers products like <u>compliance management system, collection resolution
  apps, speech analytics platform, business analytics dashboards and a reliable
  workforce specifically trained for your needs.</u> <br>Our call center speech analytics <i><u>(ICAP - Integrated Call Analytics
  Platform)</u></i> offers AI-powered call monitoring that’s significantly more affordable
  than the competition. Partnering with CallMiner, we’ve built a speech
  analytics platform that automatically monitors and objectively scores every
  call, providing deep insight into which calls to focus on and drastically
  reducing the need for internal monitoring.<br>
    ICAPs innovative features help transform your call center by increasing
  productivity and decreasing costs, providing affordable cutting-edge
  technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP®
  can help improve productivity, performance and profitability by:<br><ul><li>
    Gathering larger data sets, allowing you to identify trends faster</li><li>
    Improving call quality and customer relationships</li><li>
    Increasing call volume per agent by 20%</li><li>
    Identifying winning methods that can be turned into best practices</li><li>
    Eliminating the time spent manually monitoring calls and providing
  feedback</li><li>
    Reducing customer complaints by 50%</li></ul></td></tr></tbody></table>

Provana

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Debt Collection Software

IConnect247 by Provana

Overview

What is IConnect247 by Provana?