TrustRadius: an HG Insights company

What is QIVOS CLOUD?

QIVOS CLOUD is a Customer Data and Loyalty Platform designed to assist marketers in identifying shoppers, analyzing their behavior, and engaging with them in real-time. It aims to provide a comprehensive customer view and help businesses establish key shopping patterns. Suitable for companies of all sizes, from small businesses to large enterprises, QIVOS CLOUD is utilized by marketing professionals, customer experience managers, CRM managers, and companies in industries such as retail, e-commerce, hospitality, and travel.

Key Features

Unified Customer Profile: QIVOS CLOUD provides a centralized platform for managing and analyzing customer data from multiple channels, enabling businesses to have a holistic view of their customers.

Customer Loyalty Management: QIVOS CLOUD supports the essential processes of a loyalty program, including registration, reward, redemption, and customer support. Marketers can easily create attractive rewards and manage multiple reward rules to meet the specific needs of their members.

Campaign Management: QIVOS CLOUD enables marketers to design personalized reward campaigns efficiently. The platform facilitates multi-channel marketing, allowing businesses to target customers through their preferred communication channels.

Insights+: QIVOS CLOUD's Insights+ offers comprehensive activity and insights on each customer, empowering businesses to monitor their impact through customized, real-time analytics. Marketers can tailor their dashboards to focus on the most relevant metrics for their unique requirements.

Mobile Loyalty App: QIVOS CLOUD includes an advanced mobile loyalty application that enhances customer loyalty efforts. The mobile app generates in-store customer data for personalized communication and manages contextually driven actions.

Categories & Use Cases