Users have found Quartix's On Location time feature to be highly useful in tracking the amount of time spent in specific locations. This feature allows users to monitor and analyze their time management, enabling them to optimize their operations and ensure efficiency. The GPS tracking and vehicle maintenance features have also been praised by users for their ability to monitor vehicle performance and support effective fleet management. By providing real-time information on the location of service professionals, Quartix's software enables businesses to enhance customer service by offering accurate arrival times and updates. Additionally, users have appreciated the ability to track fuel consumption, idle time, and traffic through the software, which has proven valuable for optimizing resources and reducing costs. Overall, Quartix has provided a consistent and reliable experience for users, empowering them with the necessary tools for effective fleet management.
Quartix's customer service has received high praise for its quick and helpful responses to user requests. Users have reported positive experiences with the support staff who are described as friendly and knowledgeable. The efficient support provided by Quartix enhances the overall user experience and ensures any issues or concerns are addressed promptly. However, some users have encountered challenges with cancellation fees and hidden contracts, highlighting areas where transparency could be improved. Despite this, Quartix remains a budget-friendly option for businesses seeking a reliable fleet management solution with dependable customer support. Additionally, while self-installation has been an issue for some users, it is important to note that the majority of customers have not encountered any problems after two years of use.
Used in the full scope of the driver using the vehicle to track time, speed, efficiency during the work day.
It allows me to give a better time frame for service