Name: Querlo Chatbot Assistant
Author: Querlo

Help Desk

Web and Video Conferencing

Customer Support

No-Code Development

Development

Admissions and Enrollment

School Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enterprise Content Management

Manufacturing Execution

PDF Editors

Privacy Policy Generators

Statistical Analysis

Visitor Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Cloud Storage

Complex Event Processing

Composable Infrastructure

Configuration Management Databases

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Log Management

Network Operating Systems

Network Performance Monitoring

SIP Trunking

SOA Application Gateways

Telecom Expense Management (TEM)

Unified Communications Monitoring

Vendor Risk Management

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Channel Management

Content Management

Email Deliverability

Email Marketing

Employee Advocacy

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Writing and Proofreading Tools

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Social Commerce

Sales

Chargeback Management

Clinical Data Management

Construction Management

Fleet Management

Membership Management

Municipal

Online Fax

Restaurant POS

Roofing

Simulation

Text Analysis

Travel Agency

Warranty Management

Vertical-Specific

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Querlo Chatbot Assistant is an AI solution designed to enhance customer engagement and optimize business processes. This chatbot platform caters to businesses of all sizes, offering professionals in various industries, such as customer service representatives, sales and marketing professionals, HR managers, IT professionals, and healthcare providers, the ability to create personalized conversational AI models.

## Key Features

**Chatbot Studio**: According to the vendor, Querlo Chatbot Studio is a user-friendly platform that allows users to create conversational AI chatbots. Users can build chatbot conversational flows using a graphical interface and gradually incorporate advanced natural language understanding (NLU) functionalities and API integrations.

**Conversational AI**: The vendor claims that Querlo Chatbot Assistant enables the creation of conversational AI models in just a few minutes. Users can enhance the user experience with conversational AI capabilities by building chatbots using templates. The platform offers customization options, analytics, and quick modifications.

**Live Chat**: Querlo Chatbot Assistant includes live chat functionality that integrates human support with automated chatbot assistance. Users can define the questions that the human support team will handle directly, facilitating a seamless transition between human and automated support.

**Voice**: According to the vendor, Querlo Chatbot Assistant enables chatbots to use text-to-speech technology with high audio quality. Users can choose the preferred language and voice characteristics for the chatbot. The chatbots can also understand voice inputs, providing a more interactive and natural conversation.

**Multichannel**: Querlo Chatbot Assistant supports multiple channels, including websites, WhatsApp, and Facebook Messenger. Users can deploy chatbots on different platforms to engage with customers through their preferred communication channels, ensuring consistent and personalized customer experiences.

**Analytics**: The vendor claims that Querlo Chatbot Assistant provides analytics dashboards to track and analyze chatbot performance. Users can gain insights into user interactions, sentiment analysis, and user satisfaction, enabling data-driven decisions to optimize chatbot performance and improve customer engagement.

**API Integration**: Querlo Chatbot Assistant allows users to integrate their chatbots with other applications and systems through API integrations. This functionality automates processes, facilitates data retrieval and updates, and enables personalized assistance based on customer information.

**Natural Language Understanding (NLU)**: According to the vendor, Querlo Chatbot Assistant enables users to implement natural language understanding to create intelligent conversations and understand user sentiments. By training the chatbots on specific topics, they can learn and adapt to user interactions, providing more accurate and relevant responses.

**Notification Options**: Querlo Chatbot Assistant offers various notification options, such as emails, native notifications, and Discord, to alert users when someone wants to engage with them. This feature ensures prompt customer support and timely response to inquiries.

**Customization**: According to the vendor, Querlo Chatbot Assistant provides extensive customization options, allowing users to tailor the chatbot's appearance, behavior, and responses to align with their brand and business requirements, delivering a personalized and consistent user experience.

Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

Self Service

Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

Professional

Premium

Querlo Chatbot Assistant

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Querlo

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Querlo Chatbot Assistant

Overview

What is Querlo Chatbot Assistant?