Name: Ratality Corporate Video
Uploaded: 2020-03-20T10:00:05.000Z
Duration: 47 s
Description: Ratality Corporate Video

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Performance Testing

Virtual Reality

Development

Online Proctoring Software

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Intellectual Property (IP) Management

Internal Communications

Payment Facilitation

Workflow

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Custom Software Development Services

Data Deduplication

DevOps

Fraud Detection

Integration Platform as a Service (iPaaS)

Migration

Mobile Identity

Network Performance Monitoring

Privileged Access Management

Requirements Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Market Research

Marketing Automation

Online Reputation Management

Product Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Incentive Compensation Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Secure Service Edge (SSE)

Security

Aviation

Church Management

Donor Management

Financial Services CRM

Fleet Management

Hospital Management

Internet of Medical Things

Veterinary

Vertical-Specific

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### Loyalty Programs
Users appreciate Ratality's loyalty programs for their robust functionality and the added value of integrated CRM and rate management features. The consensus among reviewers is that Ratality's loyalty programs excel in enhancing customer engagement and driving loyalty among clients in the hotel and hospitality industry. The loyalty platform's ease of use and accessibility on smartphones further contribute to its positive reception among users. Additionally, the emphasis on security within the loyalty programs has garnered praise for providing a secure and reliable solution for businesses seeking to implement loyalty rewards systems.

### CRM Integration
Users consistently praise Ratality's CRM integration capabilities, highlighting its ease of use and seamless implementation within their existing business operations. The integrated business partners particularly appreciate how Ratality's CRM system complements their suite of products, offering a more effective solution with added loyalty platforms. While some users noted minor issues with linking sales to their depositor, overall satisfaction was high due to Ratality's commitment to meeting client needs.

### User Experience
Users consistently highlight the user-friendly nature of Ratality's interface, emphasizing its ease of use and efficient navigation. While some users find the system to be straightforward and quick to learn, others express concerns about certain features being difficult to use and reports containing inaccuracies. Despite these mixed opinions, the majority of users appreciate the system's user-friendly design, quick response times, and high level of security. The availability of training manuals and customization options further enhance the overall user experience, making it a valuable tool for businesses looking to streamline their operations.

### Revenue Management
Users consistently highlight Ratality's revenue management capabilities as a standout feature of the platform. The real-time revenue performance monitoring, dynamic pricing options, and forecasting tools have been instrumental in helping businesses in the bus industry address operational challenges effectively. The integration of loyalty programs, CRM functionalities, and rate management modules further enhance the revenue optimization process for users. Ratality's revenue management tools have enabled businesses to maximize pricing strategies, forecast future sales with precision, and automate fare adjustments, ultimately leading to improved revenue generation and operational efficiency. The intuitive operational dashboard, trip operation scheduler, and booking portal features have streamlined revenue management processes, making Ratality a preferred choice for businesses seeking comprehensive revenue optimization solutions.

### Sales Automation
Users generally believe that the sales automation functionality of the system has been beneficial in enhancing sales and revenue generation. While some users appreciate the ease of use and the ability to forecast future sales and pricing strategies, others have encountered challenges with linking sales to their depositors. Despite these mixed opinions, the overall consensus is that the sales automation capabilities of Ratality have contributed positively to their sales operations.

### Booking and Scheduling
Users generally find Ratality's booking and scheduling system to be efficient and user-friendly. The operational dashboard, trip operation scheduler, and dynamic pricing features are highlighted as particularly impactful, streamlining the process of scheduling drivers and allocating routes. However, some users have expressed frustration with the search functionality for existing bookings or quotes without a reference number. Despite these minor drawbacks, the overall consensus leans towards the positive side, with users appreciating the ease of use and integration capabilities of Ratality's booking and scheduling tools.

Ratility offers the bus industry real-time revenue performance updates, allowing users to identify operational challenges as they arise. This information is vital in driving system changes to optimize operations and improve overall business outcomes. Users have expressed great satisfaction with Ratality's ease of use and exceptional support, resulting in improved control over their businesses and simplified driver scheduling.

In addition to offering user-friendly interfaces and reliable customer service, Ratality provides a range of features that simplify manual labor and streamline operations. For hotels, Ratality is a valuable tool that simplifies daily tasks, enhancing the customer experience while also ensuring efficient delivery of services. Moreover, Ratality's security features offer peace of mind to users by guaranteeing data safety. Its accessibility via any smartphone makes it a versatile tool for businesses that require price optimization and loyalty programs. With minimal downtimes, Ratality proves to be a useful asset to users who require uninterrupted service.

Easy to Use Interface: Users have consistently praised Ratality's interface, with many stating that it is easy to use and navigate. Reviewers have noted that the platform provides a fast and stable experience along with covering all aspects of passenger ticket sales environment from reporting to managing content online.

Effective Operational Dashboard: A number of reviewers have commented on how impactful the operational dashboard has been for their business. It provides users real-time data and the ability to retrieve all booking details via the booking portal, which helps in maximizing pricing and forecasting future sales. 

Great Customer Support: Ratality's customer support has received high praise from multiple reviewers who describe its support staff as friendly, always helpful, and responsive within 2-24 hours.

Difficult Navigation: Several reviewers have noted that the system is difficult to navigate and use effectively. 

Inaccurate Reports: Some users have reported inaccuracies in reports due to duplicates, which cannot be easily deleted. 

Expensive License Fee: A few customers have expressed concern about the license fee being expensive compared to similar systems on the market.

Ratality is a Business Solutions Company specializing in cloud-based solutions for the bus, coach, charter, hotel and vehicle rental industries, headquartered in Stellenbosch, Western Cape. Ratality's product range includes Rate & Revenue Manager, Loyalty & Rewards Manager, Reservations Manager, Coach Charter Manager, Scheduled Routes Manager, Vehicle & Driver Manager, Workshop Manager and Vehicle Rental Manager.

Starter

Growth

AllRide Apps

Ratality

Public Transportation

Ratality Corporate Video

fully integrated, multi-award-winning software for the bus, coach, coach charter and rental industries

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