RavenCSI

RavenCSI is an employee experience platform designed to enhance company performance by improving the employee experience. It is suitable for businesses of various sizes, from small businesses to large enterprises. According to the vendor, RavenCSI is used by professionals in industries such as Human Resources, Employee Experience Managers, Customer Experience Managers, Patient Experience Managers, Sales and Marketing Managers.

Key Features

Morphii® Experience Capture: RavenCSI integrates Morphii® experience capture technology to capture the emotional and intensity dimensions of employee feedback. According to the vendor, this feature provides insights into the employee experience by capturing not only their thoughts but also their emotions.

Categorization: RavenCSI offers categorization functionality, allowing users to create parent-child relationships to categorize data. This feature enables better organization and filtering of survey responses, according to the vendor.

Real-Time Alerts: RavenCSI provides real-time alerting capabilities, allowing users to set up alerts and be notified immediately when upset employees respond. This feature enables leaders to respond promptly to address any issues and improve employee satisfaction, as claimed by the vendor.

Action Tracker: RavenCSI includes an action tracker feature that allows users to create and track action plans based on survey feedback. According to the vendor, this feature helps leaders ensure that action is taken to address employee concerns and improve the employee experience.

Org Hierarchy Logic: RavenCSI offers organizational hierarchy logic functionality, enabling users to set up surveys and reports based on the organization's hierarchical structure. This feature allows for customized survey distribution and reporting based on different levels within the organization, as stated by the vendor.

Dynamic Dashboard: RavenCSI provides a dynamic dashboard for data visualization. Users can customize their dashboard to display relevant metrics and visualizations, allowing for easy monitoring and analysis of employee feedback, according to the vendor.

Easy Survey Design: RavenCSI offers an easy-to-use survey design interface with drag-and-drop features and customizable question types. According to the vendor, this feature simplifies the process of designing and deploying surveys.

Mobile Ready: RavenCSI is mobile-ready, allowing users to access and complete surveys on mobile devices. According to the vendor, this feature enhances survey engagement and flexibility for employees.

Kiosk Capable: RavenCSI supports kiosk capabilities for in-office survey completion. Users can set up kiosks for employees to provide feedback in a centralized location, providing convenience and accessibility for employees to participate in surveys, as claimed by the vendor.

Drag and Drop Features: RavenCSI offers drag-and-drop features for easy customization. Users can easily rearrange and customize the layout of their surveys and reports, enhancing user experience and flexibility in survey design, according to the vendor.