Reblaze

Comprehensive Security Solution: Many users have praised Reblaze's security solution for its comprehensive nature, which goes beyond just a Web App firewall. With features like AI models and API protection, several reviewers have found it to be an effective tool in safeguarding their digital assets.

Premium Support Service: A significant number of users have expressed their satisfaction with the premium support service provided by Reblaze. They appreciate the expertise of the support team in understanding web traffic patterns and providing timely alerts and valuable advice.

Effective Website Protection: Numerous reviewers have noticed a significant improvement in the safety, security, and performance of their websites after implementing Reblaze's services. They credit this to its robust protection measures and seamless integration with existing systems.

Cons:

1. Alert system and planet report need improvement: Some users have mentioned that the alert system in the software is not clear and that the planet report could be enhanced to provide more valuable insights.
2. Lengthy implementation process: Several reviewers have expressed frustration with the lengthy implementation process of the software, indicating that it takes a significant amount of time to set up and get started.
3. Difficulty in creating custom rules for non-trained employees: Users have pointed out that creating new custom rules can be challenging for employees who are not trained or inexperienced, which may limit their ability to fully utilize the software's features.

Users have made several recommendations for Reblaze based on their experiences with the product. The three most common recommendations are as follows:

1. Establish request/second predictions: During the setup process, it is recommended to establish request/second predictions. This can help optimize the performance of Reblaze and ensure that it effectively handles incoming traffic.

2. Be patient with the rollout: It is advised to be patient during the initial rollout of Reblaze. Giving the system time to fully adapt and configure itself to specific needs and requirements will result in a more effective mitigation of attacks and reliable security.

3. Build a good relationship with representatives: Building a strong relationship with representatives from Reblaze is highly recommended. This fosters personalized support and assistance that meets unique needs, resulting in an optimal experience.

Overall, these recommendations emphasize the importance of proactive setup, patience during implementation, and fostering a strong partnership with the Reblaze team for optimal results.