rediManage

rediManage from ATSG in New York is a Managed IT Service to operate, monitor and optimize IT environment and infrastructure, 24x7xAlways. From Tier 1 Enterprise Service Desk and Tier 2 Technical Operations, through Tier 3 Engineering, vendor management and governance; also, managed Service Desk, combined with Technical Operations Center staffed with hands-on analysts and engineering, empowered through automation with the vendor's Ai2 platform and tools and operated with ITIL processes.