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Redox has proven to be a valuable tool for users in the healthcare space, addressing a range of business problems and streamlining …
Overview
What is Redox?
Redox is presented as a composable healthcare system, an API for connecting to products, providers, and payers. Payers, providers, digital health companies, and other healthcare entities can use Redox to produce differentiated experiences for patients and clinicians. Connecting to more…
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What is Redox?
Redox is presented as a composable healthcare system, an API for connecting to products, providers, and payers. Payers, providers, digital health companies, and other healthcare entities can use Redox to produce differentiated experiences for patients and clinicians. Connecting to more than 3,000…
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Product Details
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What is Redox?
Redox is presented as a composable healthcare system, an API for connecting to products, providers, and payers. Payers, providers, digital health companies, and other healthcare entities can use Redox to produce differentiated experiences for patients and clinicians. Connecting to more than 3,000 healthcare organizations, Redox provides a composable software experience across the healthcare ecosystem, and an API that allows developers to create any desired healthcare infrastructure.
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Redox Technical Details
| Operating Systems | Unspecified |
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| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Redox has proven to be a valuable tool for users in the healthcare space, addressing a range of business problems and streamlining processes. By handling the implementation of integrations with clients, Redox allows users to focus their efforts on developing new integration functionality. This not only saves time but also reduces development costs. With Redox, users are able to achieve faster roll-outs of new functionality and continuous deployment of integrations to production.
One key benefit of Redox is its ability to simplify EMR integration processes, particularly when it comes to managing interface connections to disparate healthcare systems. By leveraging Redox, users have been able to improve patient experience and wait time estimates. Additionally, Redox acts as an abstraction layer for cloud-based EHR and system integration, enabling users to access and exchange data for internal applications. This solves the problem of working with multiple vendors and conforming to their specifications. It also eliminates the complexities associated with managing VPN connections and parsing data with various hospitals and EHRs.
Another area where Redox excels is in facilitating the integration of medical device data into various EHRs. This not only provides security and confidence to end clients but also simplifies data management through the use of queues to pipeline data flows. Furthermore, Redox assists in solving HL7 transmissions for companies that do not have HL7 capabilities, eliminating the need for custom integrations.
Overall, Redox has proven to be a valuable software solution that helps users navigate complex EHR integration processes by providing a streamlined approach, saving time, reducing costs, and improving overall efficiency.
Talented and Wonderful Implementation Teams: Several users have praised Redox's implementation teams as talented and wonderful to work with. They have found the product managers and engineers at Redox to be highly skilled, making the implementation process smooth and efficient.
Amazing Interoperability Expertise: Many users have commended Redox for their amazing expertise in interoperability. They have highlighted how Redox's focused knowledge in this area has enabled them to seamlessly connect different systems, such as EHRs, financial systems, billing systems, scheduling systems, and HIE data.
Responsive Support and Effective Communication: Numerous reviewers have appreciated the responsiveness and effective communication of Redox's support and engineering teams. Users have noted that they receive prompt responses from the team when they need assistance or have questions, which contributes to a positive experience working with Redox.
Difficulty Obtaining Refunds: Some users have experienced difficulties in obtaining refunds from Redox after no service was provided and the integration partner unwound their operations.
Lack of Responsiveness and Follow-up: Several reviewers expressed dissatisfaction with the need for consistent follow-up and lack of response from Redox's management team, leading to communication issues and delays in addressing concerns.
Limited Interoperability: A number of users mentioned limitations in Redox's interoperability solutions, particularly in relation to EMR systems and support for FHIR. They felt that the platform could benefit from improvements in EHR integration capabilities and vendor cooperation.