RefLynk

RefLynk is a reference checking solution that automates the reference check process, aiming to make it faster, more efficient, and candidate-driven. According to the vendor, RefLynk is designed to meet the needs of companies of all sizes, ranging from small businesses to large enterprises. It is widely used by professionals in human resources, recruitment and staffing, non-profit organizations, education, and healthcare industries.

Key Features

Automated Reference Checks: RefLynk automates the reference check process, allowing candidates to initiate and collect reference feedback via the RefLynk online tool. Auto reminders are sent to references at regular intervals to ensure timely completion of reference surveys. Users receive a morning digest providing a status report.

Text and Email Notifications: RefLynk sends text and email notifications to users when reference surveys are completed. Candidates and references receive invitations and reminders on their phones, facilitating prompt responses. The vendor claims that by using texting technology, RefLynk avoids email spam filters and increases the deliverability of invitations and reminders. Immediate feedback responses from references can expedite decision-making.

Multi-Purpose Feedback: RefLynk is a highly configurable software that can be adapted to collect feedback on candidates across various verticals, including pre-employment, stay employment, exit interviews, volunteers, internships, and tenant screening. Custom surveys can be created, modified, and selected to meet specific requirements. Feedback is aggregated and scored by reference relationship, providing consistent feedback and facilitating data analysis. Reports are available online or through integration as HTML or PDF.

Integrated Background Checks: RefLynk is integrated with SafeHiring Solutions, a background screening firm. Integration with SafeHiring Solutions products, such as SafeVisitor, SafeVolunteer, SafeMinistry, and ArrestAlert, allows for a comprehensive screening process. The vendor highlights the experience of SafeHiring Solutions' leadership team in law enforcement, criminal records, security, and technology.

Candidate Driven: RefLynk is a candidate-driven software, with feedback requests initiated by the candidate rather than the employer. The vendor states that texting technology enables mobile access for candidates and references, improving response times and convenience. RefLynk aims to help organizations bypass B2B policies that often result in minimal competency feedback. The software allows sending reference requests directly to supervisors who have competency knowledge.

Custom Surveys and Positions: RefLynk provides a survey builder tool to create custom surveys, modify default templates, and define Likert scale and open-ended questions. Users can create positions tailored to specific roles within the organization, defining reference types, requested reference types, required reference types, and close-out rules.

Exit Interviews: RefLynk offers the capability to conduct electronic exit interviews, allowing former employees to provide feedback on their decision to leave and rate the organization and culture. Exit interview surveys can be customized and tailored to specific positions. The vendor suggests that analytics from exit interviews can help organizations better understand employee turnover and implement strategies to improve retention and recruitment.

Volunteer Reference Checks: RefLynk automates volunteer reference checks, providing a cost-effective and efficient solution. Text and email notifications are sent to volunteers and references, ensuring timely completion of reference surveys. Volunteers are responsible for initiating and collecting reference feedback via the RefLynk online tool. Auto reminders are sent at regular intervals, and a morning digest provides a status report. The software allows flexibility in accepting fewer references after a specified time period and sends automated texts to volunteers to add new references if a reference is declined.