TrustRadius Insights
Rent.com is a platform that makes it easy for users to find their desired apartments or housing, whether it be on a short or long-term …
Overview
What is Rent.com?
Rent.com is a multiple listing service (MLS) supporting search for verified rental properties, acquired from Ebay by RentPath in 2012.
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Product Details
- About
- Tech Details
What is Rent.com?
Rent.com Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Rent.com is a platform that makes it easy for users to find their desired apartments or housing, whether it be on a short or long-term basis. Many employees often face the problem of finding affordable and suitable accommodation when traveling for work or moving to a new city. Rent.com offers an extensive filter feature that allows users to customize their search options, helping them locate a living space that meets all of their needs.
One of the significant business problems solved by Rent.com is the cost of relocation. With the help of this platform, users can save money on travel and moving expenses by finding a place to call home while on work assignments. Additionally, property management teams can utilize Rent.com as an advertising source, making it easier to post vacancies and expand the pool of prospective renters. The platform's lead generation tool helps bridge the gap between vacancies and potential renters, making it easier for both parties to connect. Overall, Rent.com is a reputable source that solves the complex problem of leasing apartments and finding real estate dwellings with ease.
Easy Navigation: Reviewers found Rent.com to have an easy-to-navigate user interface, with the ability to toggle between search results and maps providing a clear understanding of the neighborhood and apartment type. Multiple users praised this feature.
Useful Information: Many reviewers valued Rent.com's Moving Center feature, which provided useful information and resources for moving. Some users appreciated that they had not seen this feature on other similar websites.
Wide Range of Options: Several users mentioned that Rent.com provided a wider range of options for their housing search than other well-known websites. This was often cited as a reason why they preferred using Rent.com over other sites.
Slow and Glitchy Website: Several users have reported that Rent.com's website is slow and glitchy, making it difficult to navigate through the listings. They have also noted discrepancies in updated or missing information.
Unresponsive Customer Service: Some reviewers have mentioned that they faced issues with Rent.com's customer service. They found the staff unresponsive and unhelpful, and despite requesting a refund within minutes of paying, they did not receive their money back.
Limited Listings: A few users have pointed out that Rent.com mainly lists townhomes and apartment complexes rather than standalone homes, which limits its usefulness for some renters. Additionally, there is no filter feature for standalone homes on the site.
Based on user reviews, the software has received several recommendations:
The filter feature is highly praised by users. They find it to be the standout option on the software and suggest utilizing it to easily narrow down search results.
Instead of relying solely on rent.com, some users recommend exploring other rent listing websites like Zillow.com, Apartment Guide, and Rentals.com. They believe that considering these alternatives can yield better results and provide a wider range of options.
Due to the abundance of rent-based websites available, many users recommend giving the software a try. They highlight the free exposure and listings provided by the software as valuable resources for increasing visibility and reaching potential tenants.
In general, users find the software very easy to use and highly recommend it for quick and effortless property or apartment listings. While some suggest considering additional platforms for better results, others emphasize the benefits of using the software's filter feature and its wide network of rent-based websites.