Retail Directions

Retail Directions is a retail management platform designed to facilitate Unified Commerce, providing a single source of truth for retail businesses. According to the vendor, it caters to a variety of businesses including retailers, e-commerce companies, wholesale businesses, warehouse and logistics operations, as well as merchandising teams. With its comprehensive features, Retail Directions aims to help retailers deliver seamless customer experiences across their retail ecosystem, potentially enabling them to grow their business more efficiently and at a lower cost.

Key Features

Unified Commerce: According to the vendor, Retail Directions integrates online and in-store operations, aiming to provide a unified customer experience across retail channels.

Point of Sale: Retail Directions offers feature-rich and reliable POS solutions for in-store sales, including counter, movable, and mobile options. The vendor claims that it also supports mobile self-scan technology for an enhanced in-store experience.

Loyalty & Promotions: Retail Directions allows retailers to manage loyalty and promotion programs across channels. According to the vendor, it enables the implementation of personalized offers, promotions, discounts, loyalty vouchers, points, and electronic gift cards. The platform also provides a unified customer database and loyalty system for managing customer activities.

Multi-country management: The vendor states that Retail Directions simplifies the management of inter-country differences in price, tax, and language. It aims to assist retailers in managing their global retail business by supporting multi-country pricing, taxes, and languages.

Information Intelligence: Retail Directions connects and analyzes data from various channels, potentially providing actionable insights. According to the vendor, it offers omni-channel insights, live sales tracking, management information, loss prevention, and business intelligence.

Sell In Store: Retail Directions provides advanced POS and store management capabilities, including counter, movable, and mobile POS options, as well as mobile self-scan technology. The vendor claims that it offers features for independent store management, stock control, and transfers.

Unified Commerce: According to the vendor, Retail Directions enables retailers to sell from anywhere, fulfill from anywhere, and deliver anywhere. It offers features such as Click & Collect, Click & Parcel Collect, Store to Door/Endless Aisle, Ship from Store, and Short Ship. The platform aims to unify stock inventories and customer data across retail channels.

Sell Online: Retail Directions connects online sales with back-office systems. The vendor states that it provides a fully integrated front-end Web Shop solution or integration with existing systems. The platform offers features such as an easy-to-use Content Management System, omnichannel loyalty and promotion management, and wholesale and marketplace integrations.

Wholesale: Retail Directions streamlines wholesale order management processes, providing channel-level inventory visibility and integrity. According to the vendor, it supports tracking of stock ordered and fulfillment via multiple deliveries and locations.

Warehouse & Logistics: Retail Directions aims to help manage efficient and connected warehouse operations. It offers features such as automatic store replenishment, live inventory management, and seamless third-party integration. The vendor claims that it also provides recommendations for stock redistribution.