Name: REVE Chatbot
Author: REVE Chat

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

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AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

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REVE Chatbot is an AI-driven live chat solution offered by REVE Chat. According to the vendor, this platform aims to enhance customer experience and drive sales conversions by providing automated customer support and personalized engagement using chatbots. It caters to businesses of all sizes, including small startups and large enterprises. The product is utilized by various professions and industries such as customer service professionals, sales and marketing professionals, e-commerce businesses, healthcare organizations, and financial services companies.

## Key Features

**Zero Coding**: Create and deploy chatbots without any coding efforts, allowing businesses to quickly set up chatbots even without technical expertise.

**Live Chat + Bots**: Combine live chat and bots to provide both real-time support and automated responses to frequently asked questions (FAQs).

**Automate Support**: Automate customer support by deploying chatbots that can handle inquiries 24/7, reducing the workload of support agents and ensuring faster response times.

**Qualify Leads**: Automatically convert website visitors into qualified leads by providing relevant information and adapting responses based on user behavior.

**Grow Your Sales Conversions, 24/7**: Boost sales and lead generation by providing 24/7 instant support with chatbots that handle customer queries and provide immediate responses.

**Scale Your Customer Support With Human Touch**: Automate customer support while maintaining a human touch, ensuring efficient support and improved user satisfaction.

**Support FAQs**: Train chatbots with frequently asked support-related queries to engage customers effectively and provide quick and effective chat conversations.

**Fallback Options**: Provide fallback scenarios in case the chatbot fails to understand the user's input, ensuring a seamless conversation through triggers or surveys.

**Visual Flow Builder**: Build chatbot designs based on specific objectives and use cases using a visual flow builder, enabling the creation of customer support, sales, marketing, or appointment booking bots without coding skills.

**Sentiment Analysis**: Understand customer emotions and respond accurately by leveraging sentiment analysis and historical customer data, leading to higher customer satisfaction.

Front is a communication hub that helps businesses keep the human touch in every interaction.

Starter

Growth

Scale

Premier

Front

Self-Serve Customer Service Solution

Sprinklr Service

REVE Chatbot

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

REVE Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Overview

What is REVE Chatbot?