TrustRadius: an HG Insights company

What is Review Tool?

Review Tool is a reputation management software solution designed to assist businesses in generating more online reviews, monitoring their online reputation, and showcasing reviews on their website. This software is suitable for businesses of various sizes and caters to industries such as local service providers, healthcare professionals, hospitality and tourism, retail and e-commerce, and professional services.

Text, MMS & Email Invites: According to the vendor, Review Tool enables users to send review requests to clients through text messages, MMS (picture messages), and email. Users can conveniently ask for reviews and simplify the process of leaving a review for their clients.

Website Review Widget: Review Tool offers a customizable web widget that allows users to display authentic reviews on their website. Users can showcase reviews from different sources on dedicated pages or specific sections of their website.

Monitor Your Reviews: According to the vendor, Review Tool provides users with a centralized dashboard to monitor reviews from various review sites. Users can stay informed about customer feedback and effectively manage their online reputation.

Competitors Insights: Review Tool allows users to gain insights into their competitors' reviews and ratings. Users can compare their performance with their top competitors in terms of online reviews and reputation.

User Performance: According to the vendor, Review Tool enables users to track and monitor their employees' performance in generating reviews. Users can assign individual logins to employees and track their review request activity.

Custom Short Link: According to the vendor, Review Tool allows users to request reviews using a personalized short link. Users can claim their own custom short link and share it with customers through various channels.

Review Cards: Review Tool offers customizable review cards that can be distributed to customers or included with products. The review cards feature a QR code and a personalized short link for customers to easily leave reviews.

Reviews Widget: Review Tool's reviews widget allows businesses to showcase their five-star reviews from various review sites on their website. The widget is available in four different UI types: Sidebar Widget, Slider Widget, Grid Widget, and Carousel Widget.

Reviews Trust Badge: According to the vendor, Review Tool's Reviews Trust Badge displays the number of reviews and average rating from different review sites on the business's website. The badge can be customized to match the website's design.

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based