What is ReviewPro?
ReviewPro, part of the Shiji Group, is a provider of Guest Intelligence solutions, with more than 60,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI) offers an online reputation score based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels. These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.
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Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Spanish, French, German, Italian, Portuguese, Russian, Chinese |
FAQs
What is ReviewPro?
ReviewPro in Barcelona offers their reputation management software specifically to the hospitality industry, including features like reputation management for prime review sites (e.g. TripAdvisor), and also guest satisfaction survey generation and collection, and case management and resolution.
What are ReviewPro's top competitors?
Medallia, Revinate, and TrustYou are common alternatives for ReviewPro.