Rezdy had been a game changer
Use Cases and Deployment Scope
Have used Rezdy since starting my tourism business back in 2014. It has been the backbone of my admin and organization for the business. Not only has it given me an easy tool for my customers to book online but also works brilliantly behind the scenes to keep bookings, customers details, payments, and day-to-day operations such as manifests in an easy-to-use system that I can access anywhere. Rezdy's integration flexibility has also allowed me to improve my customer's users experience with each new website I have had for the business and the crucial mobile booking experience has been brilliant as well.
Pros
- Easy to use and great looking front end booking experience
- User friendly back office system that has everything I need for the business
- Customer service responsiveness and constant feature updates
Cons
- Some improvements to the marketplace interface would be good
Most Important Features
- Easy to create custom products
- Easy to create internal orders with custom pricing
- Easy to send out payment requests and ensure orders are fully paid
- Simple manifest creation from order page
- User friendly online booking interface
Return on Investment
- Rezdy has helped my business scale with minimal investment
- Has assisted organisational and operational levels
- Great record keeping to track growth
