Community insights
Pros
Easy to use: Rhino Support was praised by many reviewers for its ease of use and simple navigation, with several users noting that it was easy to manage support requests efficiently. The one-click ticket management system also made it simple to handle inquiries quickly.
User engagement features: Many users appreciated the user engagement features offered by Rhino Support, including instant support and the ability to issue tickets. The recent addition of a mobile app was seen as a positive development, allowing users to respond to chats from anywhere.
Easy training process: Several reviewers noted that Rhino Support was easy to train others on due to pre-written responses and a knowledgebase feature that made it easy to insert frequently used information. This has helped businesses onboard new agents and get them up-to-speed more quickly.
Reviews
No reviews found