Riverbed NetIM

Riverbed NetIM is an IT infrastructure monitoring and troubleshooting solution designed to improve network performance and user experience. According to the vendor, this software solution is suitable for a wide range of businesses, from small to large enterprises, and is used by IT administrators, network engineers, system administrators, and IT operations teams in various industries including financial services, healthcare, manufacturing, retail, and telecommunications.

Key Features

Unified Network Performance Monitoring: According to the vendor, NetIM offers real-time monitoring of network health, availability, and performance metrics for LAN, WAN, and wireless networks. It provides visibility into network traffic and application performance.

Infrastructure Monitoring: NetIM allows monitoring of IT infrastructure components such as servers, routers, switches, and firewalls. The vendor states that it tracks key metrics like CPU usage, memory utilization, disk space, and network traffic to alert administrators of potential issues or bottlenecks.

Application Performance Monitoring: NetIM helps ensure optimal user experience by monitoring the performance of business-critical applications. According to the vendor, it measures response times, transaction success rates, and throughput to identify performance bottlenecks and troubleshoot application issues.

Event Correlation and Analysis: NetIM collects and correlates data from different sources to provide a holistic view of the IT environment. The vendor claims that it analyzes events and alerts to identify patterns and potential root causes of issues, enabling quick diagnosis and resolution.

Real-time Dashboards and Reporting: NetIM provides customizable dashboards for real-time visibility into network and infrastructure performance. According to the vendor, it generates reports on key performance indicators, trends, and historical data, facilitating tracking of service level agreements (SLAs), performance measurement, and data-driven decision making.

Configuration Management: NetIM offers centralized configuration management for IT infrastructure. According to the vendor, it allows administrators to track and manage configuration changes, compare configurations, roll back changes, and ensure compliance.

Alerts and Notifications: NetIM sends proactive alerts and notifications to IT teams when performance thresholds are breached or issues arise. The vendor states that users can customize alert conditions and escalation paths to facilitate timely response and resolution, minimizing downtime.

Network Mapping and Visualization: NetIM automatically discovers and maps the network infrastructure, including devices, connections, and dependencies. According to the vendor, it provides visual representations of network topology and traffic flows to help identify bottlenecks and optimize resource allocation.

Capacity Planning and Forecasting: According to the vendor, NetIM analyzes historical performance data to predict future resource needs and capacity requirements. It enables proactive planning for infrastructure upgrades and expansions, provides insights into resource utilization trends, and identifies areas of improvement.

Integration with Other Management Tools: NetIM seamlessly integrates with other IT management tools such as ticketing systems, configuration management databases (CMDBs), and service desk platforms. According to the vendor, this integration enhances overall IT operations and efficiency by enabling seamless data exchange and collaboration across different IT teams and processes.