TrustRadius Insights
Real-time visibility of shipments: Multiple users have found the Roambee devices to be exceptionally helpful in providing real-time …
Overview
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Product Details
- About
- Tech Details
What is Roambee?
Roambee Features
- Supported: Dispatch Management
- Supported: Employee Management
- Supported: GPS
- Supported: Incident Reporting
- Supported: Inventory Management
- Supported: Maintenance Management
- Supported: Routing
- Supported: VIN Lookup
- Supported: Drag & Drop
- Supported: Driver Management
- Supported: Live Driver Tracking
- Supported: Performance Metrics
- Supported: EDI
- Supported: Import/Export Management
- Supported: Order Fulfillment
- Supported: Sales & Operations Planning
- Supported: Shipping Management
- Supported: Supplier Management
- Supported: Transportation Management
- Supported: Warehouse Management
Roambee Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Real-time visibility of shipments: Multiple users have found the Roambee devices to be exceptionally helpful in providing real-time visibility of shipment conditions. They appreciate being able to monitor temperature-controlled shipments and track location details, ensuring there are no routing excursions.
Timely updates and customer communication: Reviewers have praised Roambee for its timely updates, which allow them to keep customers informed about in-transit shipments. This feature has been particularly valuable in maintaining transparency and enhancing customer satisfaction.
Outstanding support from the Roambee team: Many users have expressed their gratitude for the exceptional support provided by the Roambee support team. They describe the team as highly active in monitoring all devices and always extremely helpful, making their experience with Roambee seamless and positive.
Connectivity Problems: Some users have experienced issues with the device losing its location visibility, indicating a potential problem with connectivity.
Confusing Device Change Process: One user expressed frustration with the process of changing a device on the portal after modifying a shipment, finding it confusing.
Portal Usability: A few users mentioned disliking the portal more than the device itself, without specifying exact reasons for their dissatisfaction.
Users of Roambee have made several recommendations based on their experiences. The most common recommendations are as follows:
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Try Roambee: Users suggest giving Roambee a try due to its ability to provide necessary visibility for day-to-day operations, including temperature and location tracking. They emphasize that the product is customizable according to individual needs.
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Consider for Different Freight Modes: Many users recommend Roambee for various freight modes, such as ocean freight, air freight, and road freight. However, they note that it may not be widely accepted by all airliners.
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Evaluate Product and Support: Users highlight the advantage of an easy-to-use portal page in Roambee for better shipment monitoring. They advise trying a proof of concept and evaluating the product and support before making a decision.
Overall, users find Roambee to be a beneficial solution for enhancing visibility and recommend trying it out while considering specific use cases and evaluating the product's capabilities and support.