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Rokt has been instrumental in helping users maximize the value of every transaction made on their website. With its services, customers …
Overview
What is Rokt?
Rokt, a technology platform from the company of the same name in New York, uses real time data and decisioning to deliver the next best action for each person in each Transaction Moment. The vendor states their next best action…
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What is Rokt?
Rokt, a technology platform from the company of the same name in New York, uses real time data and decisioning to deliver the next best action for each person in each Transaction Moment. The vendor states their next best action offers help users forge deeper relationships with customers and…
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Product Details
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What is Rokt?
Rokt Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Rokt has been instrumental in helping users maximize the value of every transaction made on their website. With its services, customers have experienced incredible increases in valued customers globally. By delivering personalized ads that are relevant to individual needs, Rokt has provided a great experience for customers. Businesses have also seen exponential growth in their revenue sources compared to the past.
One of the key business problems solved by Rokt is the ability to easily implement and resolve complicated product strategies. Users have found Rokt to be easy to work with, making it effortless to implement on their websites and resolve any challenges related to product strategies. Additionally, the user-friendly Rokt UI has allowed users to effortlessly spot trends in data, enabling them to make informed decisions.
Moreover, the account team's exceptional customer service has instilled confidence in users, knowing that their business interests are a priority. The positive and effortless experience that users have had with Rokt further reinforces its effectiveness in addressing important business problems.
Overall, Rokt has proven to be a valuable solution for businesses looking to maximize transaction value, increase valued customers, deliver personalized ads, grow revenue sources, and resolve complex product strategies. Users have found it to be an easy-to-use and reliable tool that enhances their overall business operations and offers a seamless customer experience.
Intelligent AI Tool: Reviewers have consistently praised Rokt as an intelligent AI tool that quickly improves product value and enhances marketing efforts. Users appreciate the advanced capabilities of Rokt in delivering personalized experiences to their customers, ensuring relevant offers are dynamically displayed based on revenue generation. This feature not only saves time but also eliminates redundancy in offers.
Responsive Customer Service: Many users have commended the Rokt team for their attentive and responsive customer service. Customers find comfort knowing that any questions or needs they have will be promptly addressed by the Rokt team. The team is described as forthcoming, helpful, and understanding, offering quick solutions to any concerns raised.
Easy-to-Use Platform: Numerous reviewers highlight the ease of use of the Rokt platform. Setting up campaigns is described as easy and quick, allowing businesses to swiftly engage with leads through data transfer features. The intuitive navigation and user-friendly interface make it simple for users to access first-party data, track performance metrics, and generate insightful reports.
Confusing set-up process: Some users have found the set-up process of Rokt to be confusing, although not overly problematic.
Non-intuitive user interface: Reviewers have mentioned that the user interface of Rokt is not intuitive, leading to a less than satisfactory overall experience.
Limited data segmentation options: Users have suggested that Rokt could offer more options for segmenting data by day, week, and month in order to facilitate trend comparison.