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What is S3 Passenger?

S3 Passenger is a SaaS rail and bus inventory, reservation, and ticketing software solution provided by Sqills. According to the vendor, it is designed to empower public transport operators to manage their digital transformation process and optimize their sales strategies. The software is suitable for companies of all sizes, from small regional operators to large multinational transportation companies. It caters to the needs of public transport operators, rail operators, bus operators, transportation agencies, and travel and tourism companies.

Key Features

Self-service: According to the vendor, S3 Passenger provides operators' passengers with self-services to create and change bookings. Passengers can access the system to search for and select available journeys, choose prices and conditions, and complete reservations. The self-service functionality aims to reduce the need for manual assistance.

Best global system: The vendor claims that S3 Passenger offers operators a flexible and cutting-edge SaaS product to replace their legacy reservation systems. The software is designed to help operators compete for market share and customer preference. It provides a comprehensive set of functionalities tailored to the needs of rail and bus operators, aiming to offer a seamless booking experience to their customers.

Collaboration: The vendor states that S3 Passenger leverages the user experience and industry input of operators to drive ongoing innovations. The product platform is continuously evolving to remain a competitive solution for the public transport industry. Operators have the opportunity to contribute to the product roadmap and prioritize new features and enhancements.

Quality, innovation, reliability, and security: According to the vendor, Sqills prioritizes quality, innovation, reliability, and security in the development of S3 Passenger. The software undergoes continuous improvement and updates to meet the evolving needs of the industry. Sqills ensures that S3 Passenger adheres to industry standards and best practices to provide a secure and reliable solution.

Customer Booking Flow: The vendor claims that S3 Passenger provides a customer-centric booking flow that guides customers through the orientation and booking phases. The system allows customers to retrieve travel options, products, and prices, and store customer information if desired. Customers can create provisional bookings, reserve seats, register payments, and receive confirmation and distribution of their tickets.

Constant evolution: According to the vendor, S3 Passenger is designed to adapt and evolve quickly to meet the changing needs of the industry. The software follows a continuous deployment approach, allowing for faster distribution of new features and bug fixes. Current operators are actively involved in the evolution of the product through the User Story Marketplace.

Multi-channel distribution: The vendor states that S3 Passenger offers a wide range of sales and distribution API's to facilitate integration with various channels. The software can be integrated with web technology, mobile technology, ticket vending machines, station desk sales, and B2B partner integrations. Operators can configure prices, rules, and conditions per distribution channel, aiming to provide a tailored booking experience for their customers.

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