Bluebirds with SFDC is just what your business might need
Use Cases and Deployment Scope
so in the B2B sales domain, we use Bluebirds as a tool that helps us to enhance the functionalities of our CRM. Also it helps in obtaining leads and at the same time, manage the data in a very smart time, efficient with the use of Bluebirds, we are able to cut the time spent on manual research or manual data manipulation by a lot.
Pros
- Its integration with Agent force is really amazing. Using the context by which the Agent AI has been trained, and then converting those two actual sales leads is something that Bluebirds does efficiently.
Cons
- Honestly, I think Bluebirds does an amazing job as an augmentation on top of existing CRM, but like the functionalities it provides with the Salesforce CRM is a lot more sophisticated if you integrated with some other external vendors like Oracle or SAP. If integration were to be made more suitable with cross products, other than the Salesforce cloud itself, this will be probably the best Agent AI sales CRM augmentation product in the market.
Return on Investment
- reduction of manual data processing task
- Definitely an increase in the productivity of the team and also better sales numbers
Usability
Alternatives Considered
SAP Cloud ERP
Other Software Used
Salesforce Agentforce Commerce, S4 for Salesforce, Oracle CRM On Demand