Name: Serrala - Payments as a Service
Uploaded: 2019-09-29T20:05:47.000Z
Duration: 1 min 56 s
Description: Serrala - Payments as a Service

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Product Analytics

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Electronic Signature

Enterprise Generative AI

Internal Communications

Policy Management

Whistleblowing

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Job Board

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Cloud Cost Management

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Cybersecurity Consulting

Email Verification

Enterprise Service Bus

Fraud Detection

Function as a Service (FaaS)

IP Address Management (IPAM)

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Machine Identity Management

Network Performance Monitoring

Network Simulation

Open-Source Database

Release Management

Scale-Out Storage

Session Border Controllers

Software Composition Analysis (SCA)

Website Hosting

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Competitive Intelligence

Content Management

Customer Journey Analytics

Email Marketing

Email Testing

Gamification

Marketing Automation

Product Sampling

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Lead Management

Sales

Architecture

Medical Billing

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### Cash Management
Users consistently praise Serrala's cash application and bank statement processing capabilities. The automation provided by Serrala's Autobank solution has significantly improved the efficiency of cash application processes, leading to quicker clearing of incoming payments and increased accuracy in cash allocation. Customers appreciate the user-friendly interface and the flexibility to create rules that streamline cash management tasks. Additionally, the ability to customize rule sets without the need for SAP programmers has been highlighted as a valuable feature. Serrala's cash management functionalities have been instrumental in reducing manual workload, improving cash application quality, and enhancing overall treasury transactions visibility.

### Treasury Operations
Users unanimously praise Serrala's treasury operations capabilities. The ease of customization by the accounting and treasury departments, coupled with process optimization that has reduced the need for additional personnel, has been particularly lauded. The intuitive interface, reminiscent of SAP, has garnered appreciation for its user-friendly design. Automatic posting of bank statements and payments, along with streamlined payment processing to authorized banks, has significantly enhanced operational efficiency. Additionally, the automatic processing of bank statements and Payment Service Provider statements has simplified reconciliation processes. The comprehensive overview of treasury transactions, which eliminates the need for manual Excel tracking, has been highlighted as a valuable feature for liquidity management and control.

### Payment Processing
Users consistently praise Serrala's payment solutions for streamlining payment processes and improving efficiency across the board. The feedback highlights the significant reduction in manual workload and the increased accuracy in payment allocation quality achieved through Serrala's Autobank FS2 product. Customers also appreciate the flexibility provided by the system, allowing key users to customize search patterns and rules to enhance payment processing. Additionally, the positive remarks on the customer service and the expertise of Serrala's team members indicate a high level of satisfaction with the overall payment processing experience.

### SAP Integration
Users generally praise Serrala for its strong SAP integration capabilities, citing benefits such as increased automation in banking processes, flexibility in customizing accounting rules without the need for SAP programmers, and the elimination of manual Excel reporting and distribution of bookings. However, some users have expressed concerns about Serrala's ability to keep up with SAP releases, leading to the need for a complete reimplementation. Despite this drawback, the overall sentiment leans towards the positive side, with users appreciating the efficiency and automation that Serrala's SAP integration brings to their financial operations.

### Software Implementation
User sentiment regarding Serrala's software implementation abilities is generally positive, with users highlighting the significant improvements in their payment batching processes and cash application automation. While some users find the learning curve steep and express concerns about the high costs associated with implementation and usage, the consensus is that Serrala's software solutions effectively address complex business needs and streamline operations. The company's commitment to innovation and customer satisfaction shines through in their continuous efforts to enhance their products and support integration with existing systems, ensuring a tailored and efficient implementation process for each client.

Serrala is a global financial automation and B2B payments software company headquartered in Hamburg, creating payment capabilities worldwide for enterprises of all sizes and a fintech offering integration of finance and treasury capabilities into one central ecosystem for corporate payments.

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

Essentials

Team

Corporate

Webexpenses

Serrala

Accounts Payable

<div>Serrala creates finance automation technologies that give CFOs and their teams the power to eliminate challenges like excessive operational workloads, inconsistent, complex, and error prone manual processes, and poor visibility and control of working capital.</div><div><br></div><div>We apply breakthrough principles like AI to flexibly remove obstacles across O2C, P2P, treasury, and liquidity management. The Serrala Finance Platform provides a single architecture to automate workflows, eliminate complexity, and make total visibility, control, and working capital intelligence a reality.<br><br>Our customers typically see results like:</div><br><ul><li>50% reductions to cost per invoice, 50% straight-through processing rates, and 90% faster invoice approvals in P2P.</li><li>30% reductions to DSO, fully automated cash application processes, and 25-50% reductions to total collections effort in O2C.</li><li>Full visibility and control across all global accounts and transactions in treasury and cash liquidity workflows.</li></ul><div><br></div><div>We work with over 2,800 customers globally—including over 20% of the S&amp;P 500. We have over 40-years-experience serving the Office of the CFO, offer 760+ dedicated employees globally, and operate 13 business hubs across Europe, North America, &amp; India.</div><div><br></div><div>Our mission is to advance the office of the CFO with next-level automation that enables better decision-making through clearer insights.</div>

Serrala Solution Overview

The Serrala software family of best-in-class solutions creates a complete payments ecosystem that provides security and compliance at every step of your financial value chain. Our solutions offer different deployment options to meet your specific requirements – on premise, in the cloud or as a hybrid solution with managed service components. The SAP-integrated solution portfolio has been certified by SAP for its integration with SAP’s latest technology S/4HANA Finance. It has been rewarded repeatedly with international awards. Over 30 years of industry experience provide us with the necessary knowledge and understanding to be your trustworthy partners.

Serrala - Payments as a Service

Payments as a Service is part of the Managed Automation offering from Serrala. It includes the management of the entire ecosystem of payment formats and bank connectivity, allowing enterprises to focus on their core business.

Features found in accounts payable software products

Automated Accounts Payable Processes

Accounts payable processes are automated based on pre-determined workflows.

Vendor Management

Holds information related to vendor terms and contracts.

Tax Form Preparation

Allows users to create and share tax forms within the platform.

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

Customizable Approval Policies

Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

Financial Document Management

Invoices, expense reports, and associated documents are stored within the platform for any future needs.

Payment Status Tracking

Tracks what stage payments are at in the process, from approval to receipt.

Payment Audit Trail

Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

Duplicate Bill Detection

Detects duplicate invoices or expense reports to prevent double payments.

Advanced OCR

Automatically imports information from invoices, receipts, expense reports, and other 
scanned documents into the platform.

Electronic Funds Transfer

Funds can be transferred via EFT as opposed to paper checks.

PCI Compliant Security Measures

Banking and finance information is protected according to Privacy Shield and GDPR standards.

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