Servgrow

Servgrow is a comprehensive field service management software solution designed to streamline operations, increase efficiency, and enhance customer experiences for service-based businesses. According to the vendor, Servgrow caters to a variety of professions and industries, including HVAC, window cleaning, roofing, electrician, and lawn care.

Key Features

Appointment Reminder Software: Servgrow offers appointment reminder software to minimize no-shows and maintain effective communication among all parties involved. Users can customize and send up to 3 appointment reminders via email and text, reducing the need for manual follow-ups.

Credit Card & Payment Processing: Servgrow enables businesses to accept credit and debit card payments, as well as mobile wallets like Google Wallet and Apple Pay. The software supports in-person payments using card readers or online payments through emailed invoices. Additionally, automatic payments can be set up for recurring billing.

Custom Pro Website: With Servgrow, businesses can create a tailored website that reflects their industry and brand identity. The integrated online booking and customer portal features contribute to establishing credibility and improving online presence.

Customer Portal Software: Servgrow provides a customer portal software that allows customers to manage their interactions with the business. Through this branded portal, customers can view estimates, upcoming appointments, pay invoices, and access past invoices, fostering a positive customer experience and building trust and loyalty.

Estimating Software: Servgrow's estimating software allows businesses to create customizable estimates and track them throughout the process. Users can automate follow-ups on pending estimates and convert approved estimates into jobs with ease.

Field Service CRM: Servgrow's field service CRM enables businesses to maintain comprehensive customer records, including past estimates, jobs, visits, and invoices. Users can attach notes, photos, and files to customer profiles and individual jobs, while custom tags facilitate effective customer segmentation and organization.

Invoicing Software: Servgrow's invoicing software empowers businesses to generate professional invoices with customizable branding and messaging. Users can automate follow-up reminders for overdue invoices and take advantage of the batch invoicing feature for efficient mass invoicing.

Local Business Listings and Directories: Servgrow helps businesses increase their brand exposure and visibility by listing them in various directories. This feature enhances online presence and credibility, contributing to customer trust and reputation enhancement.

OMW Text Messages: Servgrow allows businesses to send text messages to customers to notify them when service providers are en route. This feature provides a simple and convenient way to keep customers informed, reducing anxiety and improving the overall customer experience.

Recurring Service Plans & Agreements: Servgrow facilitates the generation of recurring service plans and agreements, enabling businesses to establish long-term customer relationships and loyalty. This feature simplifies billing and scheduling for recurring services.