Setoo

Setoo is an insurance platform that, according to the vendor, enables ancillary revenue growth for travel and leisure e-businesses. It aims to empower businesses in the travel industry, such as travel agencies, online travel agencies (OTAs), airlines, hotels, accommodations, and tour operators, to create and distribute personalized insurance products that address their customers' concerns. The platform is designed to seamlessly integrate insurance offerings into the digital customer journey.

Key Features

Insurance Product Factory: According to the vendor, Setoo's insurance-as-a-service platform allows e-businesses to independently create and distribute personalized insurance products without the need for complex processes. The platform can be seamlessly integrated into the digital customer journey, providing a potentially delightful experience for customers.

Transparent Pricing: Setoo's platform, as claimed by the vendor, offers transparent pricing, allowing customers to pay for the specific insurance coverage they need. The vendor states there are no hidden fees, ensuring a clear and straightforward insurance purchasing process.

Delightful Customer Experience: The vendor states that Setoo's platform aims to enhance the customer experience by offering insurance options tailored to their specific concerns. Customers can purchase insurance that aligns with their needs, rather than being limited to comprehensive policies.

Assistance at Critical Moments: According to the vendor, Setoo's platform provides assistance to customers during critical moments such as flight delays or missed connections. The vendor claims that this feature ensures a smoother and potentially hassle-free experience, with proactive alternative suggestions in case of disruptions.

Claims-Free Insurance: Setoo's insurance products, as claimed by the vendor, are designed to be claims-free, providing peace of mind to customers. According to the vendor, in case of no claim, customers receive a full automatic refund, further enhancing their experience.

Quick and Easy Insurance Creation: The vendor states that e-businesses can create and launch insurance products within minutes using Setoo's platform, eliminating the need for time-consuming processes. This feature allows businesses to quickly adapt to changing customer needs and preferences.

Seamless Integration: According to the vendor, Setoo's platform seamlessly integrates into the customer journey, ensuring a smooth and frictionless experience for both businesses and customers. This integration allows for a personalized and tailored approach to insurance offerings.

Precise Addressing of Customer Concerns: The vendor claims that Setoo's platform enables e-businesses to precisely address their customers' concerns by creating insurance products that cater to specific needs. This level of customization aims to ensure that customers feel understood and well-served.

No Claim, Full Refund: According to the vendor, Setoo's platform offers a full automatic refund to customers in case of no claim. This feature provides peace of mind and eliminates any worry about unused insurance coverage.

Proactive Disruption Management: The vendor states that Setoo's platform proactively offers alternative suggestions to customers in case of disruptions, aiming to ensure they can still enjoy their travel or leisure experience. This proactive approach minimizes the impact of unexpected events and helps customers make the most of their plans.