TrustRadius: an HG Insights company

What is ShiftTrained?

ShiftTrained is a menu training platform that generates quiz content from restaurant menus. Managers upload a menu as a PDF, photo, or connect a Toast or Square POS system. The platform generates 100 to 400 quiz questions covering ingredients, prices, allergens, and pairings within minutes. Staff access quizzes on their phones via a link—no app installation or password authentication required.

The platform includes personalized study guides derived from each employee's incorrect responses, retakes with new question sets, pass verification with automatic reminders until completion, leaderboards and achievement badges, and a manager dashboard tracking pass and fail metrics per employee. When connected to Toast or Square, menu updates in the POS system automatically sync to the training module, keeping quiz content current without manual uploads.

ShiftTrained was founded by Terry Psaltakis, a restaurant operator with 30 years of experience managing over 20 restaurant concepts. Two Chicago restaurants using the platform reported an 11 percent increase in check totals and a 34 percent increase in wine sales, measured in their point-of-sale systems. The vendor reports that approximately 7 in 10 staff members voluntarily retake quizzes.

Pricing ranges from $29 to $99 per month based on team size, with all features included across every plan. A free trial requires no credit card and does not expire.

Categories & Use Cases

Screenshots

Screenshot of where staff take AI-generated menu quizzes on their own phones.  No app to install, just a link.
Screenshot of where to upload a menu PDF or snap a photo.  The AI reads it and builds 100 to 400 quiz questions in minutes.
Screenshot of some of the available connections. Connect Toast or Square and the menu syncs itself.  When the menu changes, the quiz does too.
Screenshot of the quiz experience on a phone.  Timed questions, instant feedback, and a live leaderboard for the team.

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Screenshot of where staff take AI-generated menu quizzes on their own phones. No app to install, just a link.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesUnited States, Canada, United Kingdom, Australia, South Africa
Supported LanguagesEnglish

FAQs

How much does ShiftTrained cost?
ShiftTrained starts at $29.
What are ShiftTrained's top competitors?
Jolt, Schoox, and Trainual are common alternatives for ShiftTrained.
Who uses ShiftTrained?
The most common users of ShiftTrained are from Small-Business.