TrustRadius: an HG Insights company

Shopify Flow

Score8.2 out of 10

9 Reviews and Ratings

What is Shopify Flow?

Shopify Flow is used to create custom workflows that automate tasks in an ecommerce store and across apps, without needing to code. It also lets users connect existing apps together to complete more jobs. Typical tasks carried out by Shopify Flow include automating inventory tasks like reordering and restocking, to managing fraud concerns.

Categories & Use Cases

Must use if you have a Shopify Plus account

Use Cases and Deployment Scope

We use Shopify Flow to manage inventory alerts, internal employee discount codes, fraud prevention, and other automation processes.

Pros

  • Review high-risk orders before capturing payment.
  • Automate product inventory management
  • Automate notices to eCommerce operations for special events such as sharp increase of product reviews crossing a threshold

Cons

  • User permissions are not granular. A user can get full access to read and write or none.
  • The event change log records minimum information and does not last for more than 72 hours in Shopify.

Most Important Features

  • Fraud prevention
  • inventory alert
  • fulfillment process alert

Return on Investment

  • Saving customer service team 15 hours monthly
  • Reduce inventory backfill issues to 0
  • Reducing fraud orders by 80%

Alternatives Considered

Signifyd Commerce Protection Platform