TrustRadius Insights
Easy to Use Platform: Reviewers appreciated the accessibility and ease of use of ShowClix's website, which made event creation, ticket …
Overview
What is ShowClix?
Patron Technology now owns and supports ShowClix, an online ticketing and event registration platform that also includes box office ticketing support, ticket scanner software, check-in, check-out and guest list, customer lookup, and other ticket processing-specific or related features.
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What is ShowClix?
Patron Technology now owns and supports ShowClix, an online ticketing and event registration platform that also includes box office ticketing support, ticket scanner software, check-in, check-out and guest list, customer lookup, and other ticket processing-specific or related features.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is ShowClix?
ShowClix Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy to Use Platform: Reviewers appreciated the accessibility and ease of use of ShowClix's website, which made event creation, ticket booking, and management effortless. Some users felt that this simplicity involved in using ShowClix's platform helped them save time and focus on other aspects of their events.
Exceptional Customer Service: Reviewers were impressed by the exceptional customer service provided by ShowClix's support staff. Customers found them incredibly helpful and quick to resolve any issues or questions. Some reviewers mentioned that they always received a prompt response from the support team.
Effective Sales Tracking: The daily updates on ticket sales were very helpful to reviewers who used those numbers to plan sales for next year and measure the success of their events. Additionally, reviewers found ShowClix's report section of ticket sales very helpful and used it regularly for tracking purposes.
Slow Development: The development of newly requested features has been slow, according to numerous users. Some reviewers have stated that they are dissatisfied with the pace of updates and additions to the software.
Poor Customer Service: Several users have reported negative experiences with ShowClix's customer service. According to these individuals, representatives seem uninterested in addressing user needs and concerns, leading to frustration and dissatisfaction.
Expensive Fees: Many reviewers have noted that the price per ticket is high when fees are taken into account. Some users feel that this makes ShowClix a less desirable option compared to other event sites due to its relatively expensive fees.