Name: Silog CRM
Author: Forterro Group

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Software Repositories

Development

Online Proctoring Software

Education

Audit

Business Intelligence (BI)

Collaboration

Enterprise Generative AI

Visual Collaboration

Enterprise

Accounting

Revenue Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

AIOps

C/C++ Integrated Development Environments

Cloud Storage

Cybersecurity Consulting

Data Center Infrastructure Management

Data Quality

Data Virtualization

Desktop Management

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Hadoop-Related

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

MLOps

Managed Public Cloud Infrastructure

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Process Mining

Relational Databases

Security Awareness Training

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Consumer Ratings & Reviews

Content Management

Email Marketing

Event Registration

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Construction Accounting

Hotel Management

Library Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Scholarship Management

Telemedicine

Utilities

Vertical-Specific

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Silog CRM is a customer relationship management software designed to streamline customer interactions, optimize sales processes, and enhance customer satisfaction. This versatile CRM solution caters to small to medium-sized businesses (SMBs) across various industries and professions. According to the vendor, sales teams, marketing teams, customer service teams, retail businesses, professional services firms, and industries such as manufacturing, agribusiness, mechanical, plastics, and electronics can all benefit from the features and functionalities offered by Silog CRM.

## Key Features

**Contact Management**: Silog CRM allows users to manage and organize their contacts effectively. According to the vendor, users can store contact information, track interactions, and view contact history all in one place. Users can categorize contacts into different groups or segments for targeted marketing campaigns or personalized communication.

**Opportunity Management**: Silog CRM enables users to track and manage sales opportunities from lead generation to deal closure. According to the vendor, users can create and update opportunities, assign them to specific sales representatives, and track their progress through various stages of the sales pipeline.

**Activity Management**: Silog CRM helps users stay organized and productive by managing their activities and tasks in one place. Users can create and assign tasks, set due dates, and prioritize them based on importance or urgency, according to the vendor. The CRM system provides reminders and notifications to ensure that users never miss important deadlines or follow-ups.

**Sales Tracking**: Silog CRM offers comprehensive sales tracking capabilities to monitor the progress of deals and sales performance. According to the vendor, users can track key sales metrics such as revenue, win/loss ratios, and conversion rates to gain insights into their sales effectiveness. The CRM system provides customizable sales dashboards and reports for real-time visibility into sales performance and trends.

**Marketing Campaign Management**: Silog CRM allows users to plan, execute, and track marketing campaigns to reach their target audience effectively. Users can create and manage marketing campaigns, set goals, define target segments, and select marketing channels, according to the vendor. The CRM system provides campaign tracking and analytics to measure the effectiveness of marketing efforts and make data-driven adjustments.

**Integration with Other Tools**: Silog CRM offers integration capabilities with other business tools and systems, such as email clients, calendar applications, and project management software. According to the vendor, users can synchronize their contacts, emails, and calendar events between Silog CRM and other tools for seamless data flow and collaboration. The CRM system supports integration with popular third-party applications and platforms to enhance productivity and streamline workflows.

**Production Tracking**: Silog CRM provides automated production tracking with features such as capturing material consumption, time spent, and quantities produced, according to the vendor. The system enables efficient monitoring of production progress and resource performance, providing real-time insights into manufacturing operations.

**Inventory and Material Management**: Silog CRM offers comprehensive inventory and material management capabilities, including stock valuation, purchase proposals, and tracking reserved, available, and physical stocks. According to the vendor, it also supports multi-location traceability of parts across warehouses and depots.

**Quality Management**: Silog CRM includes features for controlling parts, generating conformity certificates, and managing control ranges, according to the vendor. Users can track non-conformities and implement corrective and preventive actions for effective quality management and continuous improvement.

**Purchase Management**: Silog CRM facilitates efficient purchase management by enabling supplier management, tender tracking, expense tracking, and automatic generation of purchase requests and orders. According to the vendor, seamless data transfer to accounting systems streamlines the purchase process.

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

Standard

Custom

Odoo

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Acumatica

Silog CRM

Enterprise Resource Planning (ERP) Systems are business management software that allows an organization to use a system of integrated applications to manage the business. ERP systems integrate development, manufacturing, sales and marketing.

Enterprise Resource Planning (ERP)

Forterro Group

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Journals and Reconciliations

Automate and synchronize ledgers and processes

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Billing Management

Access role-based billing work area, perform discrete and recurring billing

Cash and Asset Management

Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments

Travel & Expense Management

Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement

Budgetary Control & Encumbrance Accounting

Control spending at any budget level or time interval

Period Close

Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Plug-ins

A number of third-party plug-ins are available to expand the core functionality of the software.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Multi-factor authentication

User-level audit trail

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Award Lifecycle Management

Manage the life of program funding awards from initial funding to close-out

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Budgeting and Forecasting

Establish project budgets and forecast future project financials

Project Costing

Standardize, track, and control costs at all project phases

Silog CRM

Overview

What is Silog CRM?