TrustRadius: an HG Insights company

What is SimpleCRM?

SimpleCRM is a tool designed to simplify sales operations and improve efficiency. The vendor presents their Sales CRM as a technology that enables users to close more deals, increase sales, and improve forecast accuracy.

SimpleCRM Includes:

  • Sales & Marketing - Expand market reach, drive sales and grow revenue with comprehensive sales management and digital marketing tools.
  • Service Excellence - Get Customer360 view to provide consistent, omnichannel customer experience to retain & grow the customer base
  • Intelligent Automation - Automate processes and increase efficiency with AI-powered chatbots, BPM tools, eKYC, claims processing, predictive analytics and solutions.
  • Comprehensive, Robust, Feature-rich - Hundreds of features & functionalities to meet your growing and changing needs. Strong product roadmap.
  • Cloud or On-Premise, Your Choice - Full deployment flexibility. Go on AWS, Azure, IBM Softlayer, Google clouds OR just go on-premise.
  • Security Complied, Performance Benchmarked - Scalable, robust and highly secure. Regular VAPT audits and compliance. PA-DSS compliant implementations.

Screenshots

Screenshot of Home Page
Screenshot of Mobile App
Screenshot of Customer Dashboard
Screenshot of Customer 360

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Screenshot of Home Page

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesMultilingual, all languages

FAQs

What are SimpleCRM's top competitors?
Salesforce Agentforce Sales, Pega Platform, and Microsoft Dynamics 365 Customer Service are common alternatives for SimpleCRM.
Who uses SimpleCRM?
The most common users of SimpleCRM are from B2C.